Terms and Conditions

Please review these cryptomarket global and dysopsis limited terms and conditions (t&c) carefully. by clicking accept, or by accessing or using our services, you agree to be bound by these terms and conditions..

These T&Cs shall govern the provision of the collection and payment processing services (the 'Services') offered by CRYPTOMARKET on the one hand, through the platform (the 'Platform') to You (the 'User', on the other hand; and, collectively the Parties).

The use of the Services by the User implies acceptance of the T&Cs, and that the User undertakes to review them periodically as CRYPTOMARKET may modify them at any time, subject to prior notice to the User, and continued use implies tacit acceptance by the User, without the need for express confirmation unless CRYPTOMARKET so requires.

If the T&C is not acceptable to the User, the User must refrain from accessing and/or using the Platform and immediately suspend the use of the Services.

Any person who does not accept the T&Cs, which are mandatory and binding, must refrain from using the Services. The User must read, understand and accept all the conditions set out in the T&Cs.

The Platform contains links to the system for accessing means of payment, exchange of crypto assets, and/or other virtual assets (the 'System') operated by CryptoMarket Global, a company incorporated under the laws of Ireland, which appointed CRYPTOMARKET as a provider of fiat money payment processing and collection services.

The User's relationship with the System is completely unrelated to CRYPTOMARKET, which does not own, operate, or have control over those sites and/or applications, and CRYPTOMARKET disclaims any responsibility for the content, materials, actions, and/or services provided therein, as well as any damages and/or losses arising from their use including, but not limited to, direct and/or indirect damages, lost profits, and/or loss of goodwill resulting from the use and/or inability to use the System, even if CRYPTOMARKET has been advised of the possibility of such damages occurring. The presence of links to the System and/or other websites does not imply any partnership, relationship, approval, sponsorship, support, and/or endorsement by CRYPTOMARKET of such sites and their content.

Use of and access to the Services is not permitted by persons or from jurisdictions with respect to which there are regulations in force under which there are insurmountable prohibitions on the use of the Services. In addition, CRYPTOMARKET may restrict all or part of the use of the Services at its sole discretion and reserves the right to discontinue providing services, without notice, without cause, and without compensation, to the User.

Terms of Reference: We advise you to carefully read the conditions of use CryptoMarket Global and DYSOPSIS LIMITED services.

  1. The general clause of use and acceptance from Terms of Reference and Conditions:
    1. By your access and use of any of its services, you declare to be legally bound by these conditions.
    2. Through the use or the user registration on the website www.cryptomkt.com, API, mobile applications, or any associated services, you declare completely acceptance of the terms and conditions on the Service.
  2. CryptoMarket Global Terms and Conditions:
    1. CRYPTOMARKET GLOBAL is a company incorporated and registered in Ireland with registration number No. 686847.
    2. The references in these Terms to "user" are to the natural or legal person who accepts these Terms and agrees to create accounts and use the services as outlined in and per these Terms. The "user" and CryptoMarket Global will be referred to jointly as the "Parties" and references to a "Party" will apply to the corresponding party as the context requires.
  3. The parts of the contract:
    1. DYSOPSIS LIMITED onwards "CryptoMarket Global". CryptoMarket Global.
      1. All cryptocurrency operations are operated by DYSOPSIS LIMITED, a company incorporated in Ireland with registration number No. 686847. Each time we use the trade name of CryptoMarket Global, we refer to DYSOPSIS LIMITED.
    2. CryptoMKT SPA
      1. All deposits and withdrawals related to Chilean pesos are made by CryptoMKT SpA, a company duly incorporated in Chile and voluntarily registered in the Financial Analysis Unit (UAF). When we refer to CryptoMarket Chile, we refer to CryptoMKT SpA.
    3. CryptoMKT S.A
      1. All deposits and withdrawals related to Argentine pesos (ARS) are made by CryptoMKT SA, a company duly incorporated in Argentina. When we refer to CryptoMarket Argentina, we refer to CryptoMKT SA.
    4. CRYPTOMKT SERVIÇOS DIGITAIS LTDA.
      1. All deposits and withdrawals related to Brazilian reals are made by CRYPTOMKT SERVIÇOS DIGITAIS LTDA, a company duly incorporated in Brazil. When we refer to CryptoMarket Brasil, we refer to CRYPTOMKT SERVIÇOS DIGITAIS LTDA.
    5. To refer to "CryptoMarket Global" and "CryptoMarket Chile," "CryptoMarket Argentina," and "CryptoMarket Brasil," we will do it with the name "CryptoMarket."
  4. Definitions:
    1. The CryptoMarket Global Service.
      1. The CryptoMarket Global Service. CryptoMarket Global provides a secure and simple exchange of digital values against local currency through a marketplace or online Platform.
        1. The marketplace allows registered users to carry out operations of observation, purchase, sale, and exchange of digital values, such as ETH, XLM, EOS, BTC, or other.
        2. CryptoMarket Global reserves the right to refuse, cancel, suspend, or deny transactions made through external platforms that do not comply with applicable local regulations.
        3. Funds paid in CryptoMarket Global or in CryptoMarket Chile, CryptoMarket Argentina, and CryptoMarket Brasil do not accrue interest. CryptoMarket is not a credit institution or other money order regulated by the laws applicable to money credit operations according to the current legislation of each respective country.
        4. The User understands and accepts that the Platform allows the User to send and receive electronic money and/or fiat money (the 'Funds').
        5. The T&Cs and their acceptance by electronic or computer means are a valid and legal commitment between the User and the Provider, and the rules of the National Civil and Commercial Code are applicable. The User must review these T&C each time he/she accesses the Platform, as they are mandatory and binding. The User acknowledges that the acceptance of these T&Cs has the same legal effect as if he/she had signed a physical or digital signature in an agreement of wills and accepts that his/her consent will be obtained electronically for all legal purposes.
  5. Meanings.

    For the purposes of the T&Cs, terms with initial capital letters shall have the following meanings:

    1. 'Application' y/o 'Applications', interchangeably: Any computerized means of accessing the Platform.
    2. 'Wallet: a virtual account opened on the Platform that reflects the details of the balance of Funds and the collections and payments made by the User, as well as any other data relevant to the User's use.
    3. 'Fees': The fees and/or costs to which the Services are subject.
    4. 'Funds: Those Funds that are reflected in the User's Wallet and are accounted for by the Provider in accordance with the applicable regulations.
    5. 'Financial Entity': those entities covered by the Financial Entities Law in each applicable country for which CRYPTOMARKET has an open market.
    6. 'Services': the services provided by the Provider consisting of the processing of collections and payments through the Platform.
    7. 'User': interchangeably, the customers and beneficiaries of the Services, including without limitation: (i) registered users, (ii) as well as anyone who occasionally visits and/or uses the Platform, regardless of the level of verification their account enjoys.
    8. 'Platform': CRYPTOMARKET GLOBAL's proprietary computer system which records and reflects the balance and movements of Users' Funds and which can be accessed through its own or third-party applications.
  6. The Platform.
    1. The Service is provided through an exchange or web platform that allows registered users to trade digital values in national currency.
    2. Platform and custody services for digital assets are provided by CryptoMarket Global.
    3. Fiduciary asset custody services are provided according to the currency used.
    4. The CRYPTOMARKET Services are intended to be a means for Users to personally and independently credit funds to their account to carry out the collection or payment of Funds.
    5. Transactions made by the User with his Funds shall be deemed to have been made, and therefore effective, when they have been confirmed by CRYPTOMARKET and not when they have been initiated or ordered, and are irreversible once executed.
    6. CRYPTOMARKET, by way of example only, reserves the right to cancel, reverse, reverse, liquidate, annul, extinguish, extinguish, suspend and/or dismiss any transaction made by the User with its Funds. CRYPTOMARKET will inform the User of the reasons for doing so to the email address registered by the User.
    7. The User acknowledges and assumes any risk, cost, loss, and/or liability incurred by CRYPTOMARKET, including legal fees, arising out of, relating to, and/or in any way connected with the User's use of the Services. For CRYPTOMARKET ARGENTINA, the User understands and accepts that by its nature the right to revoke is not applicable to the Services, in accordance with CCC, art. 1116.
    8. CRYPTOMARKET will be able to reimburse the User, upon request, the amount equivalent to the Funds in his Wallet, provided that they have not been delivered and/or transferred to a beneficiary and/or recipient and/or the third-party, in accordance with the T&C and the User's instructions.
    9. The operation of the Platform could be partially or totally restricted at any time, programmatically or suddenly, which could eventually generate the non-execution of pending operations. The User agrees that CRYPTOMARKET is not and shall not be liable, for any reason whatsoever and under any circumstances, for any damages and/or losses that may be caused to the User as a result of the foregoing, and agrees to hold CRYPTOMARKET harmless from any claims, costs, expenses, losses and/or liabilities, including legal fees incurred, arising from the non-execution of such transactions.
    10. CRYPTOMARKET reserves the right to reverse any transaction that has been affected as a result of an interruption in service or failure of electronic communications, business facilities, storage facilities, recording mechanisms, or other components of the Services. In these circumstances, transactions will be reviewed on a case-by-case basis, and CRYPTOMARKET may report via the email address provided by the User.
    11. Losses arising from fraudulent and/or accidental transactions may not be recoverable and, additionally, once they have been confirmed, the User will be obliged to comply with them. The User understands and agrees that CRYPTOMARKET shall have no liability whatsoever in respect of all transactions made by the User which are fraudulent and/or accidental and/or are the product of, the result of, and/or are in any way linked to negligence on the part of the User in the care of his passwords or access codes.
    12. CRYPTOMARKET reserves the right to suspend, cancel or not execute orders that are suspected of being in breach of these T&Cs, or of the commission of any type of unlawful act. When the User makes trade and/or transaction, CRYPTOMARKET may withhold the fee for the Services, so that funds are available to complete the transaction. As a consequence, the User agrees, acknowledges, and affirms that CRYPTOMARKET shall not be liable for events or occurrences that restrict or prevent the free availability of the User's funds. Nor shall CRYPTOMARKET be liable for acts of God or any other cause of impossibility of performance of these T&Cs which are not attributable to CRYPTOMARKET.
    13. CRYPTOMARKET in no event is liable for the misuse of the forms of authentication or safeguarding of data used by the User. CRYPTOMARKET shall not be responsible for phishing attacks, spear phishing, identity theft, cyber-attacks, and/or any type of attack of which the User is a victim.
    14. CRYPTOMARKET shall not be liable for failures and/or errors in the operation of the device, operating system, and/or software used by the User to access the Platform and the Services, nor with respect to those related to and/or caused by third-party providers of internet access services, cellular telephony and/or any other service provided by persons other than CRYPTOMARKET.
    15. CRYPTOMARKET reserves the right, in any case, and without any communication and/or explanation, to prohibit access to its Applications and/or Services to any person, including access to the User, any account, and the Wallet. The User and/or password recovery process shall only be carried out by means of the steps established unilaterally by CRYPTOMARKET. This process must always be initiated at the request of the User and never by CRYPTOMARKET. Under no circumstances will CRYPTOMARKET ask the User, by mail, email, or telephone to disclose the Passwords and/or Secrets that the User uses to access the Platform.
    16. The User acknowledges and agrees that CRYPTOMARKET is not responsible for any event or circumstance affecting any of the institutions in which the User's Funds are held.
    17. Transactions in the Funds may be subject to delays, setbacks, and/or conditions that may affect their transmission or execution. CRYPTOMARKET has no control over possible failures in hardware, software, electronics, or possible market congestion, and the User acknowledges and agrees that in such cases CRYPTOMARKET shall not be responsible for delays, difficulties, or conditions that adversely affect the transmission or execution of orders.
    18. CRYPTOMARKET may require the User to confirm an instruction by telephone or by any other means of authentication designated for such purpose. All Funds are operated by and between Users and are therefore owned by them, and CRYPTOMARKET only provides the Applications, to facilitate the operation.
  7. The User.
    1. Registration on the Platform: to use the full functionality of the Platform, including the conversion of local currency to digital values, it is the users' obligation to provide accurate and updated information to the registry of the Platform in each of the stages of verification of information.
    2. Verification of Information: with the sole purpose of validating the information presented by the User, verification of authenticity is authorized by third parties according to it.
    3. CryptoMarket Global, at its sole discretion, may suspend, reject, or remove from its registry of active users those who breach the rules of the Site.
    4. The documentation presented will be subject to verification through the Platform. The requirements of each documentation will depend on the transaction volume that the User wishes to make. CryptoMarket Global will determine in its discretion the amount, denomination, and related requirements.
    5. Additionally, CryptoMarket Global may request information that it considers relevant or necessary for the use of platform functionalities.
    6. Failure to comply with any request for information will result in account suspension and closure.
    7. User Security System: CryptoMarket Global provides multiple security systems through the Platform. It is the sole responsibility of the users to make correct use of them.
    8. In order to register as a User and use these Services, the User must be of legal age as required by applicable law and/or have the necessary legal capacity to be bound by and accept these T&Cs.
    9. Minors may not use the services provided by CryptoMarket Global through the application and any application to become a member under the age of eighteen (18) will be denied.
    10. The User acknowledges that there are various technological and cyber risks, including fraud, inherent in the use of electronic or digital media, as well as regulatory risks, including those relating to enforceable duties and/or obligations, for which CRYPTOMARKET shall in no event be liable.
    11. It is the responsibility of the User to activate the two-step authentication method. The messages and/or instructions that the User issues or communicates after authentication shall be considered valid for all purposes and as issued through secure devices and approved by the User, as well as received in full and unaltered on the servers of CRYPTOMARKET.
    12. It is the responsibility of the User not to share or provide his/her identification data, credentials, and access passwords to third parties, as well as to ensure that he/she enters his/her data or credentials in the official web address of the Platform. Access to CRYPTOMARKET Applications and official CRYPTOMARKET sites are the sole responsibility of the User, and CRYPTOMARKET shall not be responsible for the security of the connection from which the User accesses.
    13. Derived from the foregoing, it is the responsibility of the User to notify CRYPTOMARKET if he/she believes or suspects that his/her User data, Wallet, or credentials may have been compromised, or if a third party is acting on his/her behalf. In addition, the User agrees to take all necessary or appropriate steps as may be requested by CRYPTOMARKET, as well as to follow the procedures established by CRYPTOMARKET to regain control of his or her User under penalty of permanent loss of control.
    14. The User agrees that CRYPTOMARKET will take as a means of contact and notification, the email address with which it has been registered to open your Account and also accepts as valid all those notifications, communications and/or notices by electronic means made to that email in accordance with the law of each country, either for the formation of agreements of wills or for the mere sending of notices.
    15. CRYPTOMARKET shall at no time request confidential data or User Secrets by means of e-mail or any means other than the secure site identified with the prefix https. The User shall keep his or her email address up to date and notify CRYPTOMARKET of any changes to his or her email address. All communications sent by CRYPTOMARKET to the email address registered by the User shall be considered valid regardless of their actual receipt.
    16. The User acknowledges that all its decisions are made solely and exclusively on behalf of and for its own account and without interference or advice from any third party.
    17. The user account is personal, unique, and non-transferable:
      1. The User declares that the information provided is reliable, and it will be the User's responsibility to keep it updated.
      2. The facilitation, sale, transfer, or transfer of personal accounts to third parties is prohibited.
      3. The facilitation of any type of use concerning the personal account to third parties is not permitted. The unauthorized use of Accounts other than your own will result, in the judgment of CryptoMarket Global, in the immediate suspension or closure of all Accounts involved, as well as purchase and/or sale orders pending execution.
      4. Any attempt to do the above or assist third parties (Registered Users or not) in the unauthorized use of Accounts, whether distributing instructions for this purpose, software or tools for that purpose, will result, in the judgment of CryptoMarket Global, at closing. Immediate of the respective Accounts.
      5. The end or termination of the Accounts is not the only action that CryptoMarket Global can take as a result of the infringement or violation of what is indicated here, as well as in other sections of the Terms of Use, so CyptoMKT reserves the right to take any other action against the people involved.
      6. CryptoMarket Global reserves the right to refuse applications for registration to the Platform or cancel a previously accepted one without prior notice and without generating the right to compensation or compensation to the User.
      7. Any violation of the terms of reference will accrue in compensation concerning the damages that this produces.
      8. The User expressly declares that he will not use the Platform or any service provided by CryptoMarket Global to carry out illegal or criminal activities of any kind.
      9. In compliance with the KYC and AML protocols, CryptoMarket Global receives and makes payments and exclusively through bank transfer according to the banking agreements of each respective country. This expressly excludes checks, sight vouchers, promissory notes or other documents or bank instruments representing money. Credits may not be credited or approve withdrawals to third-party accounts outside those defined by each User in CryptoMarket Global.
      10. CryptoMarket Global may reject registration requests or cancel a previous registration without prior notice, without generating any right to compensation or compensation to the User involved.
      11. Withdrawals cannot be credited, or withdrawals approved from or to bank accounts of third parties other than the account holder in CryptoMarket Global. For the return of fertilizers whose holder does not match, CryptoMarket Global will refund the amount paid, discounting the corresponding fees for transfers, according to the country and the Service in question.
      12. CryptoMarket will proceed to the return of the non-credited fertilizer product of the availability of the subscriber, discounting the corresponding transfer fees, according to the country and the Service in question.
      13. CryptoMarket will not make any refund to accounts whose holder does not match the account holder on the Platform.
    18. Minors: Minors will not be able to use the services that CryptoMarket Global provides through the application, so any request for membership as a user under the age of eighteen (18) will be denied.
  8. Transfer of digital values between Third Parties and External Wallets:
    1. CryptoMarket Global does not validate information regarding third-party users on the Platform; It is the sole and exclusive responsibility of the User to inform the data of each operation.
    2. CryptoMarket Global reserves the right to modify its conditions without prior notice, being under the responsibility of the User to review these conditions.
    3. To maintain the highest security environment for our customers, for transfer greater than 100 ETH, CryptoMarket Global operates through Intelligent Contracts. We strongly recommend our clients use wallets that support this protocol.
    4. The proper use, handling, and/or custody of signatures, private keys, access keys, passwords, and any other data necessary for access to the Accounts and/or Wallets (hereinafter "Secrets" and/or "Passwords" indistinctly) are the sole responsibility of the User. CRYPTOMARKET shall not be liable for any lack of diligence, negligence, and/or inexperience incurred by the User in the control, care, custody, and/or handling of the Passwords. Nor shall CRYPTOMARKET be liable for any of the consequences, whether immediate, mediate, and/or incidental, that the mishandling and/or custody of the Secrets may give rise to. By way of example, these consequences may involve the total and absolute loss of the funds and/or the Secrets.
  9. Instant Deposit functionality: :
    1. All available cryptocurrencies ETH, BTC, XLM, EOS, will have an "Instant Deposit" accreditation system.
      1. Under ideal conditions, the "Instant Deposit" system allows the accreditation of deposits on the Platform in a period not exceeding 30 seconds since the operation meets the technical requirements for transfer.
      2. In the case of receiving a payment that does not yet have block confirmation, the payment will be credited immediately; however, the account will be marked as "account with deposits to be confirmed".
      3. Any account marked as "account with deposits to be confirmed" may not make withdrawals until all its deposits have been validly credited on the Platform.
    2. If there is a deposit that is never credited, the User can create a new deposit equal or greater to the deposits to be confirmed to reactivate the withdrawal functionality.
    3. All operations or behaviors that are intended to defraud the Platform or any of its features will be considered to act in bad faith.
  10. The general clause of use and acceptance of Terms of Reference and Conditions: By registering on www.cryptomkt.com, it is accepted and declared that the Platform or account will not be used for the realization of illegal or criminal activities of any kind.
  11. Closure of Accounts at the request of the User.
    1. Account Closure Process:
      1. Account Closure Request:
        1. Registered users may request the closure of their account in CryptoMKT if there are no pending transactions to be executed.
      2. In case there are balances of money in the Platform, for the closing of the account, a bank account must be submitted to carry out the transfer that could be in favor of the said User.
        1. It can only be deposited in the bank account whose information matches the name of the registered User.
        2. Otherwise, CryptoMarket Global may refrain from making the payment.
        3. In the case of owing digital values, these can only be transferred once they are converted into legal tender money.
        4. The omission of any requirement in the closing process will condition the closing of the account until its fulfillment.
        5. Once 12 months have elapsed without having provided a valid bank account or contacting CryptoMarket Global and having made reasonable efforts to communicate and resolve said money to the registered User within that period, these balances will be donated.
        6. The T&Cs shall remain in effect for an indefinite period, as long as the contractual relationship between CRYPTOMARKET and the User exists and is maintained. Once the User requests the Closure of his/her account, the T&Cs will remain in effect for an additional [60] days.
    2. Death of the User.
      1. In the event of the death of a validly registered customer, CryptoMarket Global will only initiate the suspension and account closure protocol, before the formal notification of the fact by third parties. In no case, CryptoMarket Global will initiate the process ex officio.
      2. Once the fact is proven, CryptoMarket Global will inform the balances in local currency as well as in Cryptocurrencies, to those who validly represent the deceased according to the laws of each country.
      3. CryptoMarket Global will proceed to the delivery of the stored values following the applicable regulations of each country.
  12. Movements and funds on the platform:
    1. CRYPTOMARKET keeps an account register of transactional movements that allow the User's payments and collections to be identified and the balances of Funds in the User's accounts to be available at all times.
    2. The User may at any time download a transaction receipt showing each of the transactions made. CRYPTOMARKET reserves the right to adjust, correct, or reconcile its records and transaction history where necessary, which the User acknowledges and accepts, being obliged to pay any balance due.
    3. In the event of an error, the User shall have [30] calendar days to bring it to the attention of CRYPTOMARKET; after this period the User shall be deemed to have acknowledged and accepted the account history, without being able to initiate a claim at a subsequent date.
    4. Likewise, the User will be able to download the tax receipt of the fees associated with the operations carried out on the platform.
    5. CRYPTOMARKET shall at no time be liable for any fluctuations that may result from changes in the purchasing power of funds used in the Applications.
    6. CRYPTOMARKET does not request or require the User to maintain Funds in his/her Wallet. The funding of the Wallet is necessary exclusively to use the Services that the User desires. In the event that the User's Wallet has a negative balance, the User agrees to return the necessary funds to CRYPTOMARKET immediately without notice. CRYPTOMARKET reserves the right to suspend the use of the respective Wallet until such time as the negative balance is fully repaid, as well as to take all collection actions it deems appropriate.
  13. Indemnity:
    1. The Registered User shall indemnify, hold harmless and defend CryptoMarket Global, its affiliates, subsidiaries, and controlling companies, and their respective directors, managers, administrators, and employees, for any action, claim or demand from other Registered Users or third parties for their activities on the Site or for your own breach of the Terms of Use and other policies that are deemed incorporated into the Terms of Use or for the violation of any laws or rights of third parties, including attorney's fees in a reasonable amount. The Terms of Use or for the violation of any laws or rights of third parties, including attorney's fees in a reasonable amount.
  14. Service fees and compensation:
    1. Users agree to pay the fees and charges applicable to the Service.
    2. All transactions are subject to fee payment, which will automatically be collected from your account to carry out an operation on the Platform.
    3. You declare to be in full knowledge of the above, and you accept it.
    4. If charges have been billed for Service or entries that had not corresponded, the User must contact the support area to the email [email protected]
    5. Depending on the country in which the trade with fiduciary money is carried out, the refund will be subjected to the deposit or withdrawal applicable fees. In case you have any doubts about our "Know Your Customer" (KYC) procedures, click here.
  15. Market Orders:
    1. The CryptoMarket Platform supports 3 types of orders for operations of buying and selling digital assets:
      1. "Limit" orders: those orders for the sale or purchase of assets correspond, in which you define the sale or purchase price and whose execution is pending until the market conditions coincide with those of your order.
      2. "Instant" orders: those orders for the sale or purchase of assets correspond, in which market conditions are taken in terms of price and quantity until the entire order is fulfilled.
      3. "Stop-Limit" Orders Are those sales or purchase orders that allow you to limit your risk conditions on the Platform by defining an activation price or "Stop."
        1. "Stop" variable: consider the price of activation of the order.
        2. Limit Variable: considers the price that, once the condition is met, the sale or purchase of an asset will proceed.
        3. Amount of assets: consider the number of assets committed for the operation.
    2. Orders of any kind are executed at the best possible price for the customer.
    3. A Stop Limit Order can help limit losses. If the market price reaches or falls below a specific amount (the "Limit"), your order will be executed as a "Limit" order.
  16. Privacy Policy CryptoMarket:
    1. The privacy policy contained in these General Conditions must be accepted together with them. The information you provide to CryptoMarket Global is absolutely necessary and is intended to provide the required services so that you, through the Platform, can make the sale and conversion of Digital Values with total security.
    2. The data required and that will be listed below will be treated by the applicable legislation on Data Protection.
    3. Your data will not be sold or transferred to third parties without your express consent.
    4. CryptoMarket Global will make reasonable efforts to protect the data of our users on the Platform. All problems in the personal accounts of each User must be informed to CryptoMarket Global for the security and protection of personal data.
  17. Prevention of Money Laundering and Terrorist Financing Policy:
    1. CRYPTOMARKET's Prevention of Money Laundering and Terrorist Financing ("AML / TF") policy is guided by the resolutions of the Financial Intelligence Unit ("FIU") and the international standards issued by the Financial Action Task Force on Money Laundering.
    2. The User acknowledges that CRYPTOMARKET will comply strictly with the valid requirements of any competent authority, whereby there may be requirements in addition to those set out in the T&Cs. Compliance with the requirements in terms of personal data will be subject at all times to the provisions of our privacy policy and current legislation.
    3. In the event that there may be a suspicion that a User or Wallet is in breach of any provisions of PLD/FT, the User acknowledges that CRYPTOMARKET has the right to carry out any review and/or audit action it deems necessary and/or advisable, such as requesting and collecting any necessary information or documentation, as well as to report, in our sole discretion, any activity to any authority and, if applicable, to take any action or perform any act implicitly or explicitly contemplated in the T&Cs or applicable law, including without limitation the temporary or permanent suspension of any User and/or Wallet or access to the Applications.
    4. As part of the implementation of our PLD/FT policy, CRYPTOMARKET reserves the right to request any additional information, with the intention of determining or corroborating the transactional profile whether declared or operated of the User as well as the origin and destination of the funds involved in the operations that the user performs or for any other related or convenient purpose and, if the necessary and/or satisfactory information is not received, CRYPTOMARKET may suspend or terminate the Services and/or the contractual relationship with the User, including access to the Platform. The Funds that the User deposits, holds, or sends through the Platform and/or through the use of your Wallet may be exclusively reintegrated in deposit accounts opened in a Financial Institution in the name of the User, otherwise, prior legal or judicial resolution in this regard, the User waives all funds that were in CRYPTOMARKET as determined by the competent authorities.
    5. CRYPTOMARKET may also share information with Financial Institutions in accordance with the Law of each country, for the purpose of fulfilling their legal obligations and/or their contractual responsibilities to you. This is in accordance with our Privacy Policy and personal data protection regime.
    6. CRYPTOMARKET will create standardized application programming interfaces (or "APIs") that will enable connectivity and access by other Payment and Collection Service Providers, by other Financial Institutions, and/or by third parties specialized in information technology, in order to share various data and information as provided for in the applicable regulations and as provided in our Privacy Policies.
    7. CRYPTOMARKET maintains and permanently monitors the level of risk of the User and establishes daily, monthly and annual limits for using the Services and in accordance with which it requires the information it establishes according to the circumstances.
    8. Having complied with the information and documentation requirements established, the User may use the Services with the limits of deposits, withdrawals, and monthly balances determined and subject always to the provisions of the legislation applicable to the activity of CRYPTOMARKET, without this exempting the User from providing or updating the information and/or documentation that CRYPTOMARKET, from time to time, requested in accordance with its policies of risk control and prevention of money laundering.
    9. CRYPTOMARKET reserves the right not to open accounts, Wallets, and/or Users to persons who in its sole discretion do not meet the requirements set forth, or who, for any other reason, do not, in CRYPTOMARKET's judgment, meet any of the situations that it may from time to time determine in its best interests and in compliance with any domestic or foreign law.
    10. Similarly, CRYPTOMARKET reserves the right to modify, in its sole discretion, its policy on risk control levels and prevention of money laundering, either to reflect changes in the purchasing power of the currency, to adapt to national or international events that generate a disproportion or simply as a protective measure.
    11. When registering on the Platform, the User is required to provide certain registration data and information in order to verify his or her identity. Some of this information may include personal, private, or sensitive data which will receive the treatment set out in the CRYPTOMARKET Privacy Policies. By completing the online registration form, the User affirms that he/she provides true, accurate, current, and complete information about himself/herself as required by the registration form; and further agrees to maintain and update the registration data to keep the information complete, true, accurate, current and complete for as long as he/she is a User of the Platform.
    12. The registration of more than one User for the same human or legal person is prohibited.
    13. CRYPTOMARKET will use the personal data collected from the User, to carry out activities focused on the fulfillment of the obligations arising from any legal and commercial relationship resulting from these T&C, as well as to provide the best possible experience to the User. For more information about the treatment and the rights that the User can assert, the User can access the Privacy Policies of CRYPTOMARKET.
    14. Deposits from accounts in Financial Institutions in the name of third parties other than the User who holds the Wallet are prohibited. Transfers must always come from an account in the name of the User opened with a Financial Institution, otherwise, they will be returned to the account of origin. CRYPTOMARKET reserves the right to return any transfer made by any third party in contravention of the provisions of the T&C and such requirements as it may determine from time to time and to initiate any related activities in accordance with applicable law.
    15. CRYPTOMARKET reserves the right to suspend, terminate or modify any aspect of the Wallet and/or the Platform that relates to the provision of the Services, or their availability, at any time without notice, without liability. In addition, CRYPTOMARKET reserves the right to suspend, modify, deactivate or terminate the User's Wallet and/or account, as well as their access to all or part of the CRYPTOMARKET services immediately and without notice in cases where:
      1. There is an alleged breach of these T&Cs in the opinion of CRYPTOMARKET;
      2. The User funds his/her Wallet from another account over which he/she has no ownership, real or apparent;
      3. A court order is issued for the freezing of funds;
      4. The User or his Wallets are subject to any pending litigation, investigation, or governmental proceeding;
      5. There is reasonable suspicion that the User is in breach of the AML/CFT policy or has failed to comply with any of the provisions of these T&Cs;
      6. The User fails to provide true, current, and accurate information;
      7. The User funds his Wallet through the use of fraudulent techniques or processes or in an unlawful manner;
      8. If there is a suspicion that the funds are the proceeds of illicit or criminal activity;
      9. If, in the reasonable opinion of CRYPTOMARKET, the User's Wallet interacts with illegal and/or fraudulent services;
      10. For any other reason for which CRYPTOMARKET considers that the User's Wallet or the transactions it has made represent a risk to CRYPTOMARKET's operations; and,
      11. For any other cause or without cause, at the discretion of CRYPTOMARKET.
  18. Additional Provisions:
    1. In the event that a Wallet is closed for any reason, any funds will remain in such Wallet as unclaimed property until such time as the funds are claimed. If this occurs, CRYPTOMARKET will make reasonable efforts, within its own control, to notify you of the situation at the email address on record.
    2. Wallets that have had no collection or payment transactions or balance inquiries for [11] years will be transferred to a CRYPTOMARKET omnibus account created especially for that purpose, and those funds will be subject to all price variations due to inflation and loss of purchasing power of currency that may arise. CRYPTOMARKET will give written notice of this situation to the User in the registered email account [90] days in advance.
    3. In relation to the above, movements related to the collection of fees will not be considered.
    4. The contents of the Application and the Platform, such as text, information, graphics, images, logos, trademarks, software, databases, designs, APIs, functional architecture, and any other material (the "Content"), are protected by the laws in force in each country in which CRYPTOMARKET is incorporated, including, but not limited to, copyright laws, patents, trademarks, utility models, industrial designs and domain names, whether registered or not, in the country or abroad.
    5. All Content is the property of CRYPTOMARKET and/or any other affiliates, subsidiaries, branches, agencies, agencies, representations, controlling, controlled, related, and any other human or legal person that may be related to CRYPTOMARKET and its content. The compilation, interconnection, operability, and disposition of the contents of the Application is the exclusive property of CRYPTOMARKET and/or its related companies. The User shall refrain from any act of decompilation, reverse engineering, modification, disclosure, or provision of the Content. The unauthorized use, adaptation, reproduction, and/or commercialization of the Content may be punishable under the laws in force in each country where CRYPTOMARKET is incorporated.
    6. Any controversy or dispute, claim or question arising between the Parties relating to this Agreement, its existence, validity, qualification, interpretation, scope, scope, performance, termination or resolution, or in any way relating thereto, directly or indirectly, shall be communicated to the other party within thirty (30) days after it arises, so that the Parties may attempt in good faith to resolve the Dispute informally and finally resolved by agreement between them.
    7. Your notice must include (i) name, address, email address, and telephone number, (ii) a description in reasonable detail of the nature or basis of the Dispute, and (iii) the specific remedy you are seeking.
    8. If no agreement is reached within ninety (90) business days, the dispute shall be submitted to mediation before an approved mediator from the country of jurisdiction, to be selected by the requested party from a panel of 4 proposed by the requesting party.
    9. The parties stipulate that in the event of failure to reach an agreement in mediation, they will submit to the exclusive jurisdiction of the International Chamber of Commerce in accordance with the regulations and procedures in force approved for the same, which the parties declare to know and accept and form an integral part of the present, expressly waiving any other jurisdiction or jurisdiction that may correspond to them, and/or the interposition of exceptions of incompetence. The seat, or legal place of arbitration, shall be the State of New York, United States of America. Remote proceedings shall be valid.
    10. The language to be used in the arbitration proceedings shall be English. The governing law of these T&Cs shall be the substantive law of the State of New York, United States.
    11. By using the Platform or ordering or receiving the CRYPTOMARKET Services, you represent that (i) you have the authority to accept and comply with the T&Cs, (ii) your compliance with the T&Cs is not in contravention of any provision applicable to you or any contract or agreement to which you are a party, (iii) you have obtained and are in compliance with any authorisation necessary to comply with the T&Cs, (iv) you are not a party to any litigation or dispute which would have an adverse effect on your obligations under the T&Cs, (v) you are not a party to any litigation or dispute which would have an adverse effect on your obligations under the T&Cs, (vi) you are not a party to any dispute or controversy which would have an adverse effect on your obligations under the T&Cs, (vii) you are not a party to the T&Cs, (v) the T&Cs constitute valid and enforceable obligations in accordance with their terms, (vi) it is legally able to grant its consent electronically with respect to these T&Cs and (vii) there is no law or regulation that restricts or prohibits the use of our Services in the jurisdiction, country or state where the User resides, is a citizen, is incorporated, has its effective address, is domiciled or where the servers from which its connection originates are located.
    12. Similarly, the User agrees to indemnify CRYPTOMARKET, as well as their respective officers, directors, employees, and employees (and hold them harmless from any damages, costs, expenses, or losses, including legal fees) for disputes arising out of or relating to the User's breach of any of its obligations under the T&Cs or applicable law.
    13. The User agrees to indemnify and hold harmless CRYPTOMARKET in respect of any loss or damage suffered by the User as a result of any event, act, or omission in connection with access to the Platform and/or the Services and agrees that in order to recover such loss or damage, CRYPTOMARKET may use the Funds held in any User Wallet or exercise its rights under applicable law, until such time as the loss and/or damage is recovered.
    14. If any provision of the T&Cs is invalid or unenforceable under applicable law, the remaining provisions shall remain in full force and effect.
    15. The T&C and the rights and obligations hereunder may not be transferred or assigned by the User in any form whatsoever. CRYPTOMARKET reserves the right to assign, transfer or assign the information we have collected from the User in connection with an assignment to subsidiaries, affiliates, controlling, associated, or affiliated entities, or as a result of any other transaction.
    16. For the interpretation, performance, and enforcement of the T&C, the parties agree that the laws of the country of jurisdiction shall apply and submit to the jurisdiction and venue of the courts of the jurisdiction of the city where CRYPTOMARKET is incorporated, waiving in this act those that by operation of law, jurisdiction or residence may correspond to it, by reason of its domicile or for any other reason.
    17. The User acknowledges that a digital version of the T&C, together with the respective data chain will be admissible as an evidentiary instrument in judicial or administrative proceedings.
    18. The User declares that he/she has read the provisions of the T&C and that he/she understands the scope of his/her obligations and rights, thus assuming the obligations that derive from his/her consent, without any legal or factual error, violence, fraud, bad faith, deceit, injury, incapacity or any other defect that could affect the consent.
  19. Risks regarding transactions of digital values:
    1. When using the Platform, you declare to be fully aware of the risks associated with operating with digital assets.
    2. For this reason, we recommend you carefully consider the market conditions and your financial circumstances before trading on the Platform.
    3. If you have doubts about the risks associated with digital values, learn more.
    4. The digital values are subject to high degrees of volatility inherent to any commodity. These changes directly affect its valuation, and may even go down to zero.
    5. Additionally, the decentralized digital values are not backed by governmental entities, central banks, federal reserves, or other entities or precious metals such as gold or silver.
    6. Before carrying out any trade, you must define your strategy according to your financial conditions and particular market conditions.
    7. CryptoMarket Global is developed through the Blockchain technology from Ethereum. It is possible that due to specific technological situations, maintenance, and other unforeseen factors, services will be temporarily interrupted.
    8. By entering and registering with CryptoMarket Global, you accept and recognize these risks as foreseeable factors related to the use of the technology. Under no circumstances is CryptoMarket Global liable for any direct or indirect damage or loss, including, without limitation, all losses, costs, expenses, loss of profits, loss of revenue or expected profit expectations as a result of the failure of the CryptoMarket Global service or from our website, regardless of the cause or period.
    9. Information, reports, and recommendations.
      1. CryptoMarket Global does not provide financial advice, statements, or any guidance as information. You are responsible for determining the digital transaction value according to your financial objectives, value parameters, risk management, and personal financial situation. In case of doubt, we recommend you get advised by independent professionals.
  20. Sole-purpose Mandate of the funds held in CryptoMarket Chile, CryptoMarket Argentina, and CryptoMarket Brasil.
    1. Funds delivered in custody can only be used for a purpose in the purchase or sale line of operation on the Platform.
  21. Taxes:
    1. It is the User's responsibility to make sure they pay all the taxes applicable to the Service which are established by their country of residence.
  22. Modifications of the Terms of Use:
    1. CryptoMarket reserves the right to modify this Terms of Use, at any time.
    2. CryptoMarket commits itself to make reasonable efforts to inform the changes in terms of Use through the channels that CryptoMarket Global considers pertinent. Still, it is the ultimate responsibility of the User to review the Terms of Use of the Site periodically.
    3. Once the changes in terms of use have been made, users continue using and accessing the Site will mean that they accept those changes.
  23. Divisibility
    1. If for any reason, one or more of the terms and conditions outlined in these Terms of Use are declared null or void, in whole or in part, such declaration shall not affect the validity of the other terms and conditions of these Terms of Use.
    2. If one or more of said terms and conditions were declared null or ineffective, the affected users, together with CryptoMarket Global, will do their best to achieve the same result or effect that would have produced the content or disposition null or ineffective.
  24. Customer service:
    1. The customer has at their disposal a Customer Service Center so that he can contact an agent directly by email at the following address: [email protected]
    2. CryptoBox is an open opinion platform; The opinions expressed in the chat section are the property of their respective authors.
      1. CryptoMarket Global is not responsible for the accuracy and credibility of the opinions expressed or articles published in the opinions section and declines all responsibility for their use.
      2. CryptoMarket Global reserves the right to delete the messages sent if they are considered inappropriate for the content of the Site or users who are consistently denounced for misuse.
      3. The client accepts that they must always maintain, in all circumstances, respectful conduct with the entire CryptoMarket Global community. This community is made up of every User who interacts with CryptoMarket Global and the support team of CryptoMarket Global. In case of breach of this obligation, CryptoMarket Global will have the right to limit its functionalities, and may even suspend and terminate the account. In this case, the return of funds available to the client will be made within 7 business days.
  25. Advanced Market or visualization with Trading View tool:
    1. The Advanced market visualization tool uses the Trading View tool to display technical analysis functionalities.
    2. We do not recommend that technical analysis be used as the only tool when making financial decisions.
    3. We also do not recommend making hasty decisions. You must understand at all times that PAST PERFORMANCES DO NOT GUARANTEE FUTURE RESULTS.
  26. Referral Program:

    1. General Terms of Service:
      Terms and conditions of the CryptoMarket Global Referral Program.
      1. Referral Program (the "Program"): Reward program Rewards plan to consist of awarding referents and referrals, following the conditions indicated below, by making the first registration invitations on the Platform of CryptoMarket Global to third parties not registered, and by accessing the seconds to the Platform, register, and meet the requirements that each Campaign requires.
      2. Campaign: Referral Program with limited validity to time and availability of individual prizes, published by CryptoMarket Global on its Platform, with specific conditions and rewards.
      3. Host: A user who is duly registered with an account in CryptoMarket Global, who shares his QR Code or his personalized URL to the Referred, so that he creates his own and that, having fulfilled all the terms and conditions of each Campaign, will have the future right to receive a Prize in exchange.
      4. Referral: Person who creates an account in CryptoMarket Global by invitation obtained by a Referrer, either by QR code or by URL.
      5. Prize: A benefit to which the Host is entitled, to the extent that the conditions of these Terms and the respective Campaign are met.
      6. Good faith: The Programs are designed in good faith, and it is that same good faith that we expect from Hosts and Referrals. Consider that we can stop awarding the prizes if we believe that the participants act in bad faith or against the nature of this program.
    2. Whenever CryptoMarket Global initiates a Campaign, every User duly registered and with an active account may participate in the Referral Program.
    3. To obtain the benefits of the program, it is necessary to fully comply with the following requirements: (1) the registered User must share their QR code or personalized URL, which will be available by accessing "My Account"> "Referral Program"; (2) that the Referral is created an account in CryptoMarket Global having entered using that QR code or that URL; and (3) Host and Referrer comply with the conditions outlined in these Terms and the conditions determined by CryptoMarket Global for the respective Campaign.
      1. In case of complying with the above requirements, the Hosts will receive the prizes in the corresponding form according to their nature. So, just by way of example, if the prize is determined by CryptoMarket Global in XLM, they will arrive at your XLM wallets.
      2. If the Referred is already a user of the Platform, the Host can not claim any prize for the reference.
      3. The fact of the registration of the Referred utilizing the program does not constitute any kind of exception concerning the KYC (Know Your Customer) processes that CryptoMarket Global applies.
    4. CryptoMarket Global reserves the right to determine the term of each Campaign and its effects, assess the awards received by the Host, and terminate or modify at any time any condition of the program.
    5. If CryptoMarket Global identifies that a Host or a Referrer attempted to make or use the program in an erroneous, fraudulent, illegal manner or in violation of these Terms or the Conditions of one or more Campaign (s), it will be banned. It will no longer be able to access it. The benefits of this or the next Programs. The definition of the misuse of the program is at the discretion of CryptoMarket Global.
    6. Without being exhaustive, behaviors indicative of misuse are considered:
      1. The creation of additional accounts with the same identification document, name, email, or phone.
      2. The use of bots, fictitious identities, or malicious emails.
      3. Deliver any information that is deceptive or that causes a nuisance to CryptoMarket or other people. By way of example, misleading information is understood as the one that induces to think that the operations have a guaranteed return or that which leads to an error concerning the Services provided by CryptoMarket.
    7. It is not allowed to References and Referral marketing, mass distribution, or resale of QR codes or URLs, so we will not consider such references. We can not discern the will of each of the participants, nor do we intend to do so, however, we are committed to acting fairly and reasonably.
    8. Also not allowed for hosts and Referral:
      1. Publicity.
      2. Send spam.
    9. Yes, it is allowed:
      1. YouTube Channels.
      2. Informational and amateur sites.
      3. Shared information on social networks.
  27. Terms and conditions applicable to Campaign Nº1:
    1. Duration: Campaign Nº1 starts on 25-07-2018 and will end on 31-03-2019.
    2. Award: As soon as a new user registers for the reference of a Host, the latter will receive an award equivalent to a percentage of the rate received by CryptoMKT, exclusively for the operations of purchase of cryptocurrency made by its Referred.
    3. The percentage that the Host will receive will be defined according to the Tier that it has reached by its own operations within the CryptoMKT Platform, as detailed in the following table:
      4. Host TierPercentage
      15%
      225%
      340%
      450%
      555%

      To see what Tier you are in, you must enter "My personal data">> "Dashboard."

    4. Reception of the Prize: The Host will receive the prize on his cryptocurrency wallet that has been purchased by his Referred. Thus, if the Referral made an ETH purchase, the Host will receive the corresponding percentage of the fee on their ETH wallet.
    5. The reception of the prize will occur within 24 hours, counted from the execution of the purchase order made by the Referee. This period, however, may be extended in case of unforeseen events that delay the delivery of the prizes.
    6. The Host will only receive rewards for the transactions made by its Referral within the period of this Campaign.
    7. Users who are at the "Observer" level of verification, either as a Host or as a Referral, will not generate any prize for the purposes of this Campaign. This, because they can not perform any operation through the Platform.
    8. This Campaign will be governed by the rules described here, and those established in terms of Service. They will not have any value; therefore, those related to previous campaigns whose term has expired.
    9. *Review the general Terms of Service applicable to our Referral Programs here. Remember that these are applicable every time you share your ID, URL, or QR code.
    10. **Remember that CryptoMarket reserves the right to change the terms and conditions of the Referral Program and this Campaign at any time. This could be due to changes in market conditions, a risk of fraud, or other factors that we consider relevant.
  28. Terms and conditions applicable to the Championship Campaign (Campaign Nº3):
    1. The Championship is a campaign that is part of the CryptoMKT's Referral Program, which aims to reward users with the highest number of Active Referrals.
      1. Duration: CryptoMKT will define the term of this Campaign for periods, consecutive or not, whose prolongation will remain at its sole discretion.
        1. The first period started on November 14th, 2018, and it finished on November 26th, 2018, at 23:59 hrs. (GMT 0).
        2. The second period started on November 27th, 2018, and it finished on December 17th, 2018, at 23:59 hrs. (GMT 0).
        3. The third period started on December 18th, 2018, and it finished on December 31st, 2018, at 23:59 hrs. (GMT 0).
        4. The fourth period started on January 1th, 2019, and it finished on January 31th, 2019, at 23:59 hrs. (GMT 0).
        5. The fifth period will start on February 1st, 2019, and it will finish on March 17th, 2019, at 23:59 hrs. (GMT 0). The duration of the following periods will be timely informed.
    2. Within the time defined for each period, the general and specific conditions of the Referral Plan must be fulfilled, in addition to those established for this Championship.
      1. Prize: CryptoMKT will compile a ranking of the 10 Host that will register the highest number of Active Referrals, and the first 5 of them will be awarded.
      2. For purposes of this Campaign, an Active Referral shall be understood as the one who fulfilled the following requirements:
        1. The Referred User must be registered during the term defined for the period in question.
        2. The Referred User must be verified, at least, at the Basic Tier, during the period in question.
        3. The Referred User must have made a purchase of any cryptocurrency, during the period in question and with fiat money deposited from his bank account. This requirement shall be deemed fulfilled when both the purchase order and its execution have occurred during the period.
        4. If there is 2 or more Host with the same number of Active Referrals, the winner will be defined for the one with the most Active Referrals verified up to Trader tier.
        5. The prizes might be different for each period. For the fifth period, between February 1th and June 31th, 2019, the rewards will be indicated in the following chart:
          PositionPrize
          Top 1100 EOS
          Top 250 EOS
          Top 325 EOS
          Top 415 EOS
          Top 510 EOS
        6. The ranking of the period will be updated in real-time, and it will be available at https://www.cryptomkt.com/en/referral.
        7. Prize reception: the Host will receive his corresponding prize -according to his position in the ranking- directly to his EOS Wallet of CryptoMKT, in no more than 96 hours once the period is finished.
        8. Also, the circumstances of appearing in the ranking at the end of the period in question will be communicated to the winners by email.
      3. Terms and Conditions for Campaign Nº5 of CryptoMKT Referrals:
        1. Only the Host and his Referred User who meet all of the following conditions will qualify for the allocation of prizes:
        2. •The Referred User creates an account in CryptoMarket by invitation received from a Host user, either by QR code or by URL.
        3. •During the period of 90 days, counted from the registration of the Referred User, this one carries in one or more transactions the purchase of cryptocurrencies and for an amount that is greater than:
          • CLP: $100.000.- (Chilean pesos)
          • ARS: $10.000.- (Argentine pesos)
          • MXN: 2.500.- (Mexican pesos)
          • EUR: 100.- (Euros)
          • BRL: 500.- (Reales)
        4. The operations of the sale of cryptocurrencies will not be accounted for the purposes of this program. Only purchases of balances paid in local currency will be posted for the purposes of the program.
        5. Referred users of previous applications will not be counted for this program. Only purchases of balances paid in local currency will be accounted for program purposes.
        6. The Host user will only receive prizes for the transactions made by his Referral within the period of this Campaign (maximum 90 days from the program start date).
        7. Host or Referred users that violate the Good Faith of this program will be penalized.
        8. Prize: Only if the Referred User that fulfills all of the conditions established for campaign No. 5, both the Host and the Referred User, will receive a prize equivalent to 1 EOS.
          The reception of the prize will occur within 24 hours, counted from the execution of the purchase order made by the referred User complies with the conditions. This period, however, may be extended in case of unforeseen events that delay the delivery of the prizes.
          Users who are at the "Observer" level of verification, whether as a Host or as a Referral, will not generate any prize for the purposes of this Campaign. This, because they can not perform any operation through the Platform.
        9. This Campaign will be governed by the rules described here, and those established in terms of Service. They will not have any value, therefore, those related to previous Campaigns whose term has expired.
  29. Authorizations:
    1. By this means, "CRYPTOMKT" SA DE CV, it states and declares that, before the entry into force of the Law to Regulate Financial Technology Institutions, it was carrying out activities regulated in it. For this reason, in terms of the Transitory Provisions of the law mentioned above, "CRYPTOMTK" SA DE CV interpose the corresponding authorization request before the National Banking and Securities Commission, and in its case before the Bank of Mexico, in the terms established in the general dispositions that are issued for that purpose.
    2. At the moment that "CRYPTOMKT" SA DE CV requests the authorization published by this means or the one that the law indicates for this purpose, that the request is in process, the reason why the activities carried out during this period are not supervised by the competent Mexican authorities.
    3. CRYPTOMKT" SA DE CV will continue to carry out the activities above to provide the best and most innovative Service in the financial sector.
  30. Deposits and withdrawals using MercadoPago
    1. MercadoPago is a payment processor that allows you to pay and withdraw money into your CryptoMarket account, from or to the bank accounts associated with your credit and debit cards.
    2. For credit or withdrawal requested using MercadoPago to be authorized by CryptoMarket, the following circumstances must be met:
      1. The identification document number (DNI) and other personal data of the person or entity that owns the account in MercadoPago, including email, must match those of the account holder in CryptoMarket. In compliance with AML regulations, no credits or withdrawals that appear in the name of third parties or whose information does not match that of the account in CryptoMarket will be accredited.
      2. The amount of the payment or withdrawal must be in the range that corresponds to the level of verification that the User who has the account holder in CryptoMarket has reached.
      3. The User who owns the account must have delivered the information requested by CryptoMarket, either within the framework of the standard flow of registration or creation of accounts or in the case of specific information requirements, for example, related to the origin of the User's funds.
      4. The fulfillment of the other conditions established in the General Terms of Service of the Platform. CryptoMarket reserves the right to refuse, cancel, suspend, or deny payments or withdrawals made through MercadoPago that do not comply with the aforementioned conditions.
    3. In the case of rejected payments due to non-compliance with the conditions of the previous clause, CryptoMarket will proceed to return the funds to the original MercadoPago account from which the rejected payment came.
      1. This process may take up to 90 days, and CryptoMarket may require additional information and/or documentation to prove ownership of the account in MercadoPago. In case the subscriber whose payment has been rejected does not have an account in MercadoPago and has paid with his credit card, the refund will be made in the latter. If you do not have an account and had paid with a payment method other than a credit card, MercadoPago will create a report that will be assigned to the subscriber, in which the amount subject to the refund will be received.
      2. CryptoMarket accreditation of credits or withdrawals will occur within a maximum period of 1 business day. MercadoPago could take up to 2 weeks to validate withdrawals in its records, depending on the type of User account on its own Platform.
    4. The fee for payments (cash-in) from the account of the User in MercadoPago will be automatically deducted from the amount paid and will correspond to 3.3%. This, notwithstanding the charges that MercadoPago may charge on the transfers that precede the said payment.
    5. The withdrawal fee (cash-out) to the user account in MercadoPago will be automatically deducted from the amount withdrawn and will correspond to 0.9%. On the resulting amount, MercadoPago may charge an additional fee for the receipt of funds in their accounts and for transfers after the withdrawal mentioned above. We recommend that you inform yourself about these charges before performing any operation.
    6. CryptoMarket will not be responsible for any failures or delays that occur due to the actions or omissions of MercadoPago.
    7. For the moment, CryptoMarket will only authorize payments and withdrawals made through MercadoPago in Argentina.
    8. Review the Privacy Policies here, considering that both they and these Terms are fully and equally applicable to this Service.
  31. Simple Functionality
    1. What is Simple? It is a CryptoMarket Global functionality that facilitates the registration of users on the Platform, allowing them to buy and sell cryptocurrencies quickly, safely, and simply.
    2. User Registration by Simple.
      1. For you to efficiently complete the registration process in the Platform, Simple will guide you step by step until you have finished it. Please note that to make any kind of operation that involves the movement of funds -money or cryptocurrencies- from, to, or in the Platform, you must at least reach a Basic level of verification.
      2. Notwithstanding point 2.1., above, all Users in the Basic level of verification or higher can use Simple to buy or sell cryptocurrencies.
      3. All of the personal information that you provide to us through the registration process is protected and safeguarded following our Privacy Policy which forms part of these Terms and Conditions.
      4. Transactions using Simple
        After your registration, Simple will assist you in buying and selling processes.
    3. Deposits and withdrawals of legal tender.
      1. To make deposits and/or withdrawals using Simple, you must register a bank account.
      2. Please note that deposits and withdrawals may be subject to fees depending on the country of your bank account and whether or not you used a credit card to do the operations. More information on fees can be found here: Service Rates.
    4. Simple Purchase
      1. Using Simple, you will be able to choose between buying an amount of one cryptocurrency or a pack of cryptocurrencies at once.
      2. The determination of the composition of packages corresponds to CryptoMarket Global's sole discretion. This includes, but is not limited to, what cryptocurrencies will be contained and the percentage that each of them represents in the pack.
      3. CryptoMarket Global will have the sole discretion to maintain or not available for purchase one or more packs. These may be modified at any time, without prejudice to those that have already been acquired.
      4. If you buy a pack, the deposit you make by way of payment will be distributed as necessary in order to that the percentage that must represent each cryptocurrency in the package is respected.
      5. Whether you buy a pack or a quantity of a certain cryptocurrency, in neither case does CryptoMarket Global ensure any kind of profitability. The digital values are subject to high degrees of volatility inherent to any commodity. These changes directly affect its valuation, and may even go down to zero.
    5. Sales using Simple
      1. Using Simple, you will be able to choose between selling an amount or a percentage of a specific cryptocurrency, or a percentage of your cryptocurrencies portfolio.
      2. Whichever selling method you choose, the amount of legal tender you must receive as payment will be deposited into your bank account. The terms for the deposit mentioned above to be made are freely defined by CryptoMarket Global, taking into account factors such as the amount of the transfer and the country in question.
      3. Purchases and sales will be made through taker orders, so they will be executed instantaneously, provided that there is sufficient liquidity in the Platform market.
        1. For these purposes, the purchase or sale will take orders from the Market of the country of the bank account you have valid registered.
        2. While CryptoMarket Global may show you an estimated amount of cryptocurrency you may receive for a purchase or money you may receive for sale, the amount will ultimately be determined by the price of the order (s) taken.
        3. If you have registered more than one bank account and these depend on financial institutions from different countries, you will be able to choose the account or card that will determine the Market for the transaction, provided that such choice occurs before the purchase or sale.
        4. Purchases and sales using Simple will be subject fees. You can see them here: Service rates.
      4. CryptoWallet.
        1. CryptoWallet is a mobile application that facilitates the purchase and sale of crypto coins. These Terms and Conditions apply to it, especially as established for Simple, as well as the Platform's Privacy Policy.
        2. It is up to the User to provide, together with his registration information, a secret password, the User being the only one in charge of maintaining the confidentiality of the same as any related information.
        3. In case of loss or compromise of access information or use of the Platform, you must be informed immediately through our email [email protected] This notification obligation considers any security commitment related to bank accounts registered in the Platform. CryptoMarket Global will not be liable for any damages or losses related to the omission or failures of this obligation.
  32. Deposits and withdrawals using Skrill and Neteller
    1. Skrill and Neteller are a payment processor that allows you to pay and withdraw money into your CryptoMarket account, from or to the bank accounts associated with your credit and debit cards.
    2. For credit or withdrawal requested using Skrill or Neteller to be authorized by CryptoMarket Global (Dysopsis Ireland), the following circumstances must be met:
      1. The identification document number (DNI) and other personal data of the person or entity that owns the account in Skrill and Neteller, including email, must match those of the account holder in CryptoMarket Global (Dysopsis Ireland). In compliance with AML regulations, no credits or withdrawals that appear in the name of third parties or whose information does not match that of the account in CryptoMarket will be accredited.
      2. The amount of the payment or withdrawal must be in the range that corresponds to the level of verification that the User who has the account holder in CryptoMarket has reached.
      3. The User who owns the account must have delivered the information requested by CryptoMarket, either within the framework of the standard flow of registration or creation of accounts or in the case of specific information requirements, for example, related to the origin of the User's funds.
      4. The fulfillment of the other conditions established in the General Terms of Service of the Platform. CryptoMarket Global (Dysopsis Ireland) reserves the right to refuse, cancel, suspend, or deny payments or withdrawals made through Skrill and Neteller that do not comply with the aforementioned conditions.
    3. In the case of rejected payments due to non-compliance with the conditions of the previous clause, CryptoMarket Global (Dysopsis Ireland) will proceed to return the funds to the original Skrill or Neteller account from which the rejected payment came.
      1. This process may take up to 90 days, and CryptoMarket Global (Dysopsis Ireland) may require additional information and/or documentation to prove ownership of the account in Skrill or Neteller. In case the subscriber whose payment has been rejected does not have an account in Skrill or Neteller and has paid with his credit card, the refund will be made in the latter. If you do not have an account and have paid with a payment method other than a credit card, Skrill or Neteller will create a report that will be assigned to the subscriber, in which the amount subject to the refund will be received.
      2. CryptoMarket Global (Dysopsis Ireland) accreditation of credits or withdrawals will occur within a maximum period of 1 business day. Skrill or Neteller could take up to 2 weeks to validate withdrawals in its records, depending on the type of User account on its own Platform.
        1. The fee for payments (cash-in) from the account of the User in Skrill and Neteller will be automatically deducted from the amount paid. Please check our fees in Service Rates. This, notwithstanding the charges that Skrill or Neteller may charge on the transfers that precede the said payment.
        2. The withdrawal fee (cash-out) to the user account in Skrill and Neteller will be automatically deducted from the amount withdrawn. Please check our fees in Service Rates. On the resulting amount, Skrill and Neteller may charge an additional fee for the receipt of funds in their accounts and for transfers after the withdrawal mentioned above. We recommend that you inform yourself about these charges before performing any operation.
        3. CryptoMarket Global (Dysopsis Ireland) will not be responsible for any failures or delays that occur due to the actions or omissions of Skrill and Neteller.
        4. For the moment, CryptoMarket Global (Dysopsis Ireland) authorize payments and withdrawals made through Skrill and Neteller to any person who has a validity account on the platforms.
        5. Review the Privacy Policies here, considering that both they and these Terms are fully and equally applicable to this Service.
  33. Acceptable use

    When accessing or using the Services, you agree that you will not violate any law, contract, intellectual property or other third-party right or commit a tort, and that you are solely responsible for your conduct while using our Services. Without limiting the generality of the foregoing, you agree that you will not:

    1. Use our Services in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying our Services, or that could damage, disable, overburden or impair the functioning of our Services in any manner.
    2. Use our Services to pay for, support or otherwise engage in any illegal gambling activities; fraud; money-laundering; or terrorist activities; or other illegal activities.
    3. Use any robot, spider, crawler, scraper or other automated means or interface not provided by us to access our Services or to extract data.
    4. Use or attempt to use another user's account without authorization.
    5. Attempt to circumvent any content filtering techniques we employ, or attempt to access any service or area of our Services that you are not authorized to access.
    6. Develop any third-party applications that interact with our Services without our prior written consent.
    7. Provide false, inaccurate, or misleading information.
    8. Encourage or induce any third party to engage in any of the activities prohibited under this Section.

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