PLEASE REVIEW THESE Dysopsis Limited AND DYSOPSIS LIMITED TERMS AND CONDITIONS (T&C) CAREFULLY. BY CLICKING ACCEPT OR BY ACCESSING OR USING OUR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
These T&Cs shall govern the provision of the collection and payment processing services (the 'Services') offered by DYSOPSIS LIMITED on the one hand, through the platform www.cryptomkt.com (the 'Platform') to You (the 'User', on the other hand; and, collectively the Parties).
The use of the Services by the User implies acceptance of the T&Cs, and that the User undertakes to review them periodically as DYSOPSIS LIMITED may modify them at any time, subject to prior notice to the User, and continued use implies tacit acceptance by the User, without the need for express confirmation unless DYSOPSIS LIMITED so requires.
If the T&C is not acceptable to the User, the User must refrain from accessing and/or using the Platform and immediately suspend the use of the Services.
Any person who does not accept the T&Cs, which are mandatory and binding, must refrain from using the Services. The User must read, understand and accept all the conditions set out in the T&Cs.
The Platform contains links to the system for accessing means of payment, exchange of crypto assets, and/or other virtual assets (the 'System') operated by Dysopsis Limited, a company incorporated under the laws of Ireland, which appointed DYSOPSIS LIMITED as a provider of fiat money payment processing and collection services.
The User's relationship with the System is completely unrelated to DYSOPSIS LIMITED, which does not own, operate, or have control over those sites and/or applications, and DYSOPSIS LIMITED disclaims any responsibility for the content, materials, actions, and/or services provided therein, as well as any damages and/or losses arising from their use including, but not limited to, direct and/or indirect damages, lost profits, and/or loss of goodwill resulting from the use and/or inability to use the System, even if DYSOPSIS LIMITED has been advised of the possibility of such damages occurring. The presence of links to the System and/or other websites does not imply any partnership, relationship, approval, sponsorship, support, and/or endorsement by DYSOPSIS LIMITED of such sites and their content.
Use of and access to the Services is not permitted by persons or jurisdictions concerning which there are regulations in force under insurmountable prohibitions on the use of the Services. In addition, DYSOPSIS LIMITED may restrict all or part of the use of the Services at its sole discretion and reserves the right to discontinue providing services, without notice, without cause, and without compensation, to the User.
Digital Asset: Means any digital asset or digital currency that is used on the Platform.
Application and/or Applications, interchangeably: Any computerised means of accessing the Platform www.cryptomkt.com.
Wallet: A virtual account opened on the Platform that reflects the balance of Funds and the collections and payments made by the User and any other data relevant to the User.
CRYPTOMARKET or Cryptomarket Global: Refers to the group of companies that have been mandated to collect deposits and process transactions.
CryptoMKT SA or CryptoMarket Argentina: A legal entity domiciled in Argentina mandated by Dysopsis Limited to process and collect deposits and make withdrawals instructed by clients trading in Argentine Pesos (ARS). It is a company duly incorporated in Argentina.
CryptoMKT Serviços Digitais LTDA or CryptoMarket Brasil: A legal entity domiciled in Brazil, which is mandated by Dysopsis Limited to process and collect deposits and make withdrawals instructed by clients operating with Brazilian Reais (BRL), are made by CRYPTOMKT SERVIÇOS DIGITAIS LTDA, a company duly incorporated in Brazil.
CryptoMKT SpA or CryptoMarket Chile: A legal entity domiciled in Chile that is mandated by Dysopsis Limited to process and collect deposits and make withdrawals instructed by clients trading in Chilean Pesos (CLP). It is duly incorporated in Chile and voluntarily registered with the Financial Analysis Unit (UAF).
DYSOPSIS LIMITED or Dysopsis Ireland: Legal entity that owns the platform www.cryptomkt.com, through which all cryptocurrency purchase and sale operations are carried out and which is responsible for the custody of the digital assets vis-à-vis the User.
Financial Entity: Those entities covered by the Financial Entities Act in each applicable country where Dysopsis has its operations open.
Funds: Those Funds are reflected in the User's Wallet and are accounted for by the Provider following the applicable regulations.
Platform: The computer system owned by Dysopsis Limited records and reflects the balance and movements of the User's Funds and can be accessed via its own or third-party applications.
Services: The services provided by Dysopsis Limited directly or through companies belonging to CryptoMarket Global.
Fees: The fees and/or costs to which the Services will be subject.
User: interchangeably, the customers and beneficiaries of the Services, including without limitation: (i) registered users, (ii) as well as anyone who occasionally visits and/or uses the Platform, regardless of the level of verification their account enjoys.
Dysopsis Limited provides a secure and simple exchange of digital values against local currency through a marketplace or online Platform.
The marketplace allows registered users to observe, purchase, sell, and digital exchange values, such as ETH, XLM, EOS, BTC, or others.
Dysopsis Limited reserves the right to refuse, cancel, suspend, or deny transactions made through external platforms that do not comply with applicable local regulations.
Funds paid in Dysopsis Limited do not accrue interest. Dysopsis Limited is not a credit institution or other money order regulated by the laws applicable to money credit operations according to the current legislation of each respective country.
The User understands and accepts that the Platform allows the User to send and receive electronic money and/or fiat money (the 'Funds').
The T&Cs and their acceptance by electronic or computer means are a valid and legal commitment between the User and the Provider, and the National Civil and Commercial Code rules are applicable. The User must review these T&C each time they access the Platform, as they are mandatory and binding.
The User acknowledges that the acceptance of these T&Cs has the same legal effect as if they had signed a physical or digital signature in an agreement of wills and accepts that their consent will be obtained electronically for all legal purposes.
The Service is provided through an exchange or web platform that allows registered users to trade digital values in national currency.
Dysopsis Limited provides platform and custody services for digital assets. Fiduciary asset custody services are provided according to the currency used.
The Dysopsis Limited Services are intended to be a means for Users to personally and independently credit funds to their account to carry out the collection or payment of Funds.
Transactions made by the User with his Funds shall be deemed to have been made, and therefore effective when Dysopsis Limited has confirmed them and not when they have been initiated or ordered and are irreversible once executed.
DYSOPSIS LIMITED, by way of example only, reserves the right to cancel, reverse, reverse, liquidate, annul, extinguish, extinguish, suspend and/or dismiss any transaction made by the User with its Funds. Dysopsis Limited will inform the User of the reasons for doing so to the email address registered by the User.
The User acknowledges and assumes any risk, cost, loss, and/or liability incurred by DYSOPSIS LIMITED, including legal fees, arising out of, relating to, and/or in any way connected with the User's use of the Services.
Dysopsis Limited will be able to reimburse the User, upon request, the amount equivalent to the Funds in his Wallet, provided that they have not been delivered and/or transferred to a beneficiary and/or recipient and/or the third-party, following the T&C and the User's instructions.
The operation of the Platform could be partially or totally restricted at any time, programmatically or suddenly, which could eventually generate the non-execution of pending operations. The User agrees that DYSOPSIS LIMITED is not and shall not be liable, for any reason whatsoever and under any circumstances, for any damages and/or losses that may be caused to the User as a result of the foregoing, and agrees to hold DYSOPSIS LIMITED harmless from any claims, costs, expenses, losses and/or liabilities, including legal fees incurred, arising from the non-execution of such transactions.
DYSOPSIS LIMITED reserves the right to reverse any transaction that has been affected due to an interruption in service or failure of electronic communications, business facilities, storage facilities, recording mechanisms, or other components of the Services. In these circumstances, transactions will be reviewed on a case-by-case basis, and DYSOPSIS LIMITED may report via the email address provided by the User.
Losses arising from fraudulent and/or accidental transactions may not be recoverable, and, additionally, once they have been confirmed, the User will be obliged to comply with them. The User understands and agrees that DYSOPSIS LIMITED shall have no liability whatsoever in respect of all transactions made by the User which are fraudulent and/or accidental and/or are the product of, the result of, and/or are in any way linked to negligence on the part of the User in the care of his passwords or access codes.
DYSOPSIS LIMITED reserves the right to suspend, cancel or not execute orders that are suspected of being in breach of these T&Cs, or of the commission of any type of unlawful act. When the User makes trade and/or transaction, DYSOPSIS LIMITED may withhold the fee for the Services so that funds are available to complete the transaction. Consequently, the User agrees, acknowledges, and affirms that DYSOPSIS LIMITED shall not be liable for events or occurrences that restrict or prevent the free availability of the User's funds. Nor shall DYSOPSIS LIMITED be liable for acts of God or any other cause of impossibility of performance of these T&Cs not attributable to DYSOPSIS LIMITED.
DYSOPSIS LIMITED and CryptoMarket Global, in no event, are liable for the misuse of the forms of authentication or safeguarding of data used by the User. Also shall not be responsible for phishing attacks, spear phishing, identity theft, cyber-attacks, and/or any type of attack the User is a victim of.
DYSOPSIS LIMITED and CryptoMarket Global shall not be liable for failures and/or errors in the operation of the device, operating system, and/or software used by the User to access the Platform and the Services, nor concerning those related to and/or caused by third-party providers of internet access services, cellular telephony and/or any other service provided by persons other than DYSOPSIS LIMITED.
DYSOPSIS LIMITED reserves the right, in any case, and without any communication and/or explanation, to prohibit access to its Applications and/or Services to any person, including access to the User, any account, and the Wallet. The User and/or password recovery process shall only be carried out by means of the steps established unilaterally by DYSOPSIS LIMITED. This process must always be initiated at the request of the User and never by DYSOPSIS LIMITED. Under no circumstances will DYSOPSIS LIMITED ask the User, by mail, email, or telephone to disclose the Passwords and/or Secrets that the User uses to access the Platform.
The User acknowledges and agrees that DYSOPSIS LIMITED and CryptoMarket Global are not responsible for any event or circumstance affecting any institutions held by the User's Funds.
Transactions in the Funds may be subject to delays, setbacks, and/or conditions that may affect their transmission or execution. DYSOPSIS LIMITED has no control over possible hardware, software, electronics, or possible market congestion failures. The User acknowledges and agrees that in such cases, DYSOPSIS LIMITED shall not be responsible for delays, difficulties, or conditions that adversely affect the transmission or execution of orders.
DYSOPSIS LIMITED may require the User to confirm an instruction by telephone or any other means of authentication designated for such purpose. All Funds are operated by and between Users and are therefore owned by them, and DYSOPSIS LIMITED only provides the Applications to facilitate the operation.
All exclusions and limitations of liability established in these terms and conditions in favor of Dysopsis Limited are extended to CryptoMarket Global, in its capacity as a mere agent to collect and process the User's deposits and withdrawals.
Registration on the Platform: to use the platform’s full functionality, including the conversion of local currency to digital values, the users must provide accurate and updated information to the registry of the Platform in each of the stages of verification of information.
Verification of Information: with the sole purpose of validating the information presented by the User, verification of authenticity is authorised by third parties according to it.
Dysopsis Limited, at its sole discretion, may suspend, reject, or remove from its registry of active users those who breach the rules of the Site.
The documentation presented will be subject to verification through the Platform. The requirements of each documentation will depend on the transaction volume that the User wishes to make. Dysopsis Limited will determine in its discretion the amount, denomination, and related requirements.
Additionally, Dysopsis Limited may request information that it considers relevant or necessary to use platform functionalities.
Failure to comply with any request for information will result in account suspension and closure.
User Security System: Dysopsis Limited provides multiple security systems through the Platform. It is the sole responsibility of the users to make correct use of them.
To register as a User and use these Services, the User must be of legal age as required by applicable law and/or have the necessary legal capacity to be bound by and accept these T&Cs.
Minors may not use the services provided by Dysopsis Limited through the application, and any application to become a member under the age of eighteen (18) will be denied.
The User acknowledges various technological and cyber risks, including fraud, inherent in the use of electronic or digital media, and regulatory risks, including those relating to enforceable duties and/or obligations, for which DYSOPSIS LIMITED shall in no event be liable.
It is the responsibility of the User to activate the two-step authentication method. The messages and/or instructions that the User issues or communicates after authentication shall be considered valid for all purposes and as issued through secure devices and approved by the User and received in full and unaltered on the servers DYSOPSIS LIMITED.
It’s the responsibility of the User not to share or provide their identification data, credentials, and access passwords to third parties and ensure that they enter their data or credentials in the official web address of the Platform. Access to DYSOPSIS LIMITED Applications and official DYSOPSIS LIMITED sites is the User’s sole responsibility, and DYSOPSIS LIMITED shall not be responsible for the security of the connection from which the User accesses.
Derived from the foregoing, it is the responsibility of the User to notify DYSOPSIS LIMITED if they believe or suspect that their and User data, Wallet, or credentials may have been compromised or if a third party is acting on their behalf. In addition, the User agrees to take all necessary or appropriate steps as may be requested by DYSOPSIS LIMITED and follow the procedures established by DYSOPSIS LIMITED to regain control of their User under penalty of permanent loss of control.
The User agrees that DYSOPSIS LIMITED will take as a means of contact and notification the email address with which it has been registered to open your Account and also accepts as valid all those notifications, communications and/or notices by electronic means made to that email following the law of each country, either for the formation of agreements of wills or for the mere sending of notices.
DYSOPSIS LIMITED shall at no time request confidential data or User Secrets by means of e-mail or any means other than the secure site identified with the prefix https. The User shall keep their email address up to date and notify DYSOPSIS LIMITED of any changes to their email address. All communications sent by DYSOPSIS LIMITED to the email address registered by the User shall be considered valid regardless of their actual receipt.
The User acknowledges that all its decisions are solely and exclusively on behalf of and for its account and without interference or advice from any third party.
The proper use, management and / or custody of the signatures, private keys, access codes, passwords and any other data necessary to access the Accounts and / or Wallets (from now on in more "Secrets" and / or "Passwords ”Indistinctly) are the sole responsibility of the User. Dysopsis Limited will not be responsible for the lack of diligence, negligence and / or inexperience incurred by the User in the control, care, custody and / or management of the Passwords. Dysopsis Limited will not be responsible for any of the consequences, be they immediate, mediate and / or casual, that the mishandling and / or custody of the Secrets may generate. By way of example, these consequences may imply the total and absolute loss of funds and / or Secrets.
MOVEMENTS AND FUNDS ON THE PLATFORM
DYSOPSIS LIMITED keeps an account register of transactional movements that allow the User's payments and collections to be identified and the balances of Funds in the User's accounts to be available at all times.
The User may at any time download a transaction receipt showing each of the transactions made. DYSOPSIS LIMITED reserves the right to adjust, correct, or reconcile its records and transaction history where necessary, which the User acknowledges and accepts, being obliged to pay any balance due.
In the event of an error, the User shall have  calendar days to bring it to the attention of DYSOPSIS LIMITED; after this period, the User shall be deemed to have acknowledged and accepted the account history without being able to initiate a claim at a subsequent date.
Likewise, the User will download the tax receipt of the fees associated with the platform’s operations.
DYSOPSIS LIMITED shall at no time be liable for any fluctuations that may result from changes in the purchasing power of funds used in the Applications.
DYSOPSIS LIMITED does not request or require the User to maintain Funds in their Wallet. The funding of the Wallet is necessary exclusively to use the Services that the User desires. If the User's Wallet has a negative balance, the User agrees to return the necessary funds to DYSOPSIS LIMITED immediately without notice. DYSOPSIS LIMITED reserves the right to suspend the use of the respective Wallet until the negative balance is fully repaid and take all collection actions it deems appropriate.
PREVENTION OF MONEY LAUNDERING AND TERRORIST FINANCING POLICY
DYSOPSIS LIMITED’s Prevention of Money Laundering and Terrorist Financing ("AML / ATF") policy is guided by the resolutions of the Financial Intelligence Unit ("FIU") and the international standards issued by the Financial Action Task Force on Money Laundering.
Suppose there may be a suspicion that a User or Wallet is in breach of any provisions of AML/AFT. In that case, the User acknowledges that DYSOPSIS LIMITED has the right to carry out any review and/or audit action it deems necessary and/or advisable, such as requesting and collecting any necessary information or documentation, as well as to report, in our sole discretion, any activity to any authority and, if applicable, to take any action or perform any act implicitly or explicitly contemplated in the T&Cs or applicable law, including without limitation the temporary or permanent suspension of any User and/or Wallet or access to the Applications.
As part of the implementation of our AML/AFT policy, DYSOPSIS LIMITED reserves the right to request any additional information, intending to determine or corroborate the transactional profile whether declared or operated of the User as well as the origin and destination of the funds involved in the operations that the user performs or for any other related or convenient purpose and, if the necessary and/or satisfactory information is not received, DYSOPSIS LIMITED may suspend or terminate the Services and/or the contractual relationship with the User, including access to the Platform. The Funds that the User deposits, holds, or sends through the Platform and/or through the use of your Wallet may be exclusively reintegrated in deposit accounts opened in a Financial Institution in the name of the User; otherwise, prior legal or judicial resolution in this regard, the User waives all funds that were in DYSOPSIS LIMITED as determined by the competent authorities.
DYSOPSIS LIMITED will create standardised application programming interfaces (or "APIs") that will enable connectivity and access by other Payment and Collection Service Providers, by other Financial Institutions, and/or by third parties specialised in information technology, to share various data and information as provided for in the applicable regulations and as provided in our Privacy Policies.
DYSOPSIS LIMITED maintains and permanently monitors the level of risk of the User and establishes daily, monthly and annual limits for using the Services and following which it requires the information it establishes according to the circumstances.
Having complied with the information and documentation requirements established, the User may use the Services with the limits of deposits, withdrawals, and monthly balances determined and subject always to the provisions of the legislation applicable to the activity of DYSOPSIS LIMITED, without this exempting the User from providing or updating the information and/or documentation that DYSOPSIS LIMITED, from time to time, requested following its policies of risk control and prevention of money laundering.
DYSOPSIS LIMITED reserves the right not to open accounts, Wallets, and/or Users to persons who in its sole discretion do not meet the requirements set forth, or who, for any other reason, do not, in DYSOPSIS LIMITED's judgment, meet any of the situations that it may from time to time determine in its best interests and compliance with any domestic or foreign law.
Similarly, DYSOPSIS LIMITED reserves the right to modify, in its sole discretion, its policy on risk control levels and prevention of money laundering, either to reflect changes in the purchasing power of the currency, to adapt to national or international events that generate a disproportion or simply as a protective measure.
When registering on the Platform, the User must provide specific registration data and information to verify their identity. Some of this information may include personal, private, or sensitive data which will receive the treatment set out in the DYSOPSIS LIMITED Privacy Policies. By completing the online registration form, the User affirms that they provide true, accurate, current, and complete information about themselves as required by the registration form; and further agrees to maintain and update the registration data to keep the information complete, true, accurate, current and complete for as long as they are a User of the Platform.
The registration of more than one User for the same human or legal person is prohibited.
DYSOPSIS LIMITED will use the personal data collected from the User to carry out activities focused on fulfilling the obligations arising from any legal and commercial relationship resulting from these T&C and providing the best possible experience to the User. For more information about the treatment and the rights that the User can assert, the User can access the Privacy Policies of DYSOPSIS LIMITED.
Deposits from accounts in Financial Institutions in the name of third parties other than the User who holds the Wallet are prohibited. Transfers must always come from an account in the user’s name opened with a Financial Institution; otherwise, they will be returned to the origin account. DYSOPSIS LIMITED reserves the right to return any transfer made by any third party in contravention of the provisions of the T&C and such requirements as it may determine from time to time and to initiate any related activities following applicable law.
DYSOPSIS LIMITED reserves the right to suspend, terminate or modify any aspect of the Wallet and/or the Platform that relates to the provision of the Services, or their availability, at any time without notice without liability. In addition, DYSOPSIS LIMITED reserves the right to suspend, modify, deactivate or terminate the User's Wallet and/or account, as well as their access to all or part of the DYSOPSIS LIMITED services immediately and without notice in cases where:
There is an alleged breach of these T&Cs in the opinion of DYSOPSIS LIMITED.
The User funds their Wallet from another account over which they have no ownership, real or apparent.
A court order is issued for the freezing of funds.
The User or his Wallets are subject to any pending litigation, investigation, or governmental proceeding.
There is reasonable suspicion that the User is in breach of the AML/AFT policy or has failed to comply with any of the provisions of these T&Cs.
The User fails to provide true, current, and accurate information.
The User funds his Wallet through the use of fraudulent techniques or processes or in an unlawful manner.
If there is a suspicion that the funds are the proceeds of illicit or criminal activity.
If, in the reasonable opinion of DYSOPSIS LIMITED, the User's Wallet interacts with illegal and/or fraudulent services.
For any other reason for which DYSOPSIS LIMITED considers that the User's Wallet or the transactions it has made represent a risk to DYSOPSIS LIMITED's operations.
For any other cause or without cause, at the discretion of DYSOPSIS LIMITED.
If a Wallet is closed for any reason, any funds will remain in such Wallet as unclaimed property until the funds are claimed. If this occurs, DYSOPSIS LIMITED will make reasonable efforts, within its control, to notify you of the situation at the email address on record.
Wallets that have had no collection or payment transactions or balance inquiries for  years will be transferred to a DYSOPSIS LIMITED omnibus account created especially for that purpose, and those funds will be subject to all price variations due to inflation and loss of purchasing power of currency that may arise. DYSOPSIS LIMITED will notify the user of this situation in the registered email account  days in advance.
About the above, movements related to the collection of fees will not be considered.
The contents of the Application and the Platform, such as text, information, graphics, images, logos, trademarks, software, databases, designs, APIs, functional architecture, and any other material (the "Content"), are protected by the laws in force in each country in which DYSOPSIS LIMITED is incorporated, including, but not limited to, copyright laws, patents, trademarks, utility models, industrial designs and domain names, whether registered or not, in the country or abroad.
All Content is the property of DYSOPSIS LIMITED and/or any other affiliates, subsidiaries, branches, agencies, agencies, representations, controlling, controlled, related, and any other human or legal person related to it DYSOPSIS LIMITED and its content. The compilation, interconnection, operability, and disposition of the Application contents are the exclusive property of DYSOPSIS LIMITED and/or its related companies. The User shall refrain from any act of decompilation, reverse engineering, modification, disclosure, or provision of the Content. The unauthorised use, adaptation, reproduction, and/or commercialisation of the Content may be punishable under the laws in force in each country where DYSOPSIS LIMITED is incorporated.
Any controversy or dispute, claim, or question arising between the Parties relating to this Agreement, its existence, validity, qualification, interpretation, scope, scope, performance, termination or resolution, or in any way connecting to that, directly or indirectly, shall be communicated to the other party within thirty (30) days after it arises, so that the Parties may attempt in good faith to resolve the Dispute informally and finally resolved by agreement between them.
Your notice must include (i) name, address, email address, and telephone number, (ii) a description in reasonable detail of the nature or basis of the Dispute, and (iii) the specific remedy you are seeking.
If no agreement is reached within ninety (90) business days, the dispute shall be submitted to mediation before an approved mediator from the country of jurisdiction, selected by the requested party from a panel of 4 proposed by the requesting party. The parties stipulate that in the event of failure to reach an agreement in mediation, they will submit to the exclusive jurisdiction of the International Chamber of Commerce following the regulations and procedures in force approved for the same, which the parties declare to know and accept and form an integral part of the present, expressly waiving any other jurisdiction or jurisdiction that may correspond to them, and/or the interposition of exceptions of incompetence. The seat, or legal place of arbitration, shall be the State of Dublin, Ireland. Remote proceedings shall be valid.
The language to be used in the arbitration proceedings shall be English. The governing law of these T&Cs shall be the substantive law of the State Dublin, Ireland.
By using the Platform or ordering or receiving the DYSOPSIS LIMITED Services, you represent that (i) you have the authority to accept and comply with the T&Cs, (ii) your compliance with the T&Cs is not in contravention of any provision applicable to you or any contract or agreement to which you are a party, (iii) you have obtained and are in compliance with any authorisation necessary to comply with the T&Cs, (iv) you are not a party to any litigation or dispute which would have an adverse effect on your obligations under the T&Cs, (v) you are not a party to any litigation or dispute which would have an adverse effect on your obligations under the T&Cs, (vi) you are not a party to any dispute or controversy which would have an adverse effect on your obligations under the T&Cs, (vii) you are not a party to the T&Cs, (v) the T&Cs constitute valid and enforceable obligations in accordance with their terms, (vi) it is legally able to grant its consent electronically with respect to these T&Cs and (vii) there is no law or regulation that restricts or prohibits the use of our Services in the jurisdiction, country or state where the User resides, is a citizen, is incorporated, has its effective address, is domiciled or where the servers from which its connection originates are located.
Similarly, the User agrees to indemnify DYSOPSIS LIMITED, as well as their respective officers, directors, employees, and employees (and hold them harmless from any damages, costs, expenses, or losses, including legal fees) for disputes arising out of or relating to the User's breach of any of its obligations under the T&Cs or applicable law.
The User agrees to indemnify and hold harmless DYSOPSIS LIMITED in respect of any loss or damage suffered by the User as a result of any event, act, or omission in connection with access to the Platform and/or the Services and agrees that to recover such loss or damage, DYSOPSIS LIMITED may use the Funds held in any User Wallet or exercise its rights under applicable law, until the loss and/or damage is recovered.
If any provision of the T&Cs is invalid or unenforceable under applicable law, the remaining provisions shall remain in full force and effect.
The T&C and the rights and obligations hereunder may not be transferred or assigned by the User in any form whatsoever. DYSOPSIS LIMITED reserves the right to assign, transfer or assign the information we have collected from the User in connection with an assignment to subsidiaries, affiliates, controlling, associated, or affiliated entities, or as a result of any other transaction.
For the interpretation, performance, and enforcement of the T&C, the parties agree that the laws of the country of jurisdiction shall apply and submit to the jurisdiction and venue of the courts of the jurisdiction of the city where DYSOPSIS LIMITED is incorporated, waiving in this act those that by operation of law, jurisdiction or residence may correspond to it, because of its domicile or for any other reason.
The User acknowledges that a digital version of the T&C, together with the respective data chain, will be admissible as an evidentiary instrument in judicial or administrative proceedings.
The User declares that they have read the provisions of the T&C and that they understand the scope of their obligations and rights, thus assuming the obligations that derive from their consent, without any legal or factual error, violence, fraud, bad faith, deceit, injury, incapacity or any other defect that could affect the consent.
CLOSURE OF ACCOUNTS AT THE REQUEST OF THE USER
Account Closure Request
Registered users may request the closure of their account in DYSOPSIS LIMITED if there are no pending transactions to be executed.
If there are balances of money in the Platform, a bank account must be submitted to carry out the transfer that could favour the said User for closing the account.
It can only be deposited in the bank account whose information matches the name of the registered User.
Otherwise, Dysopsis Limited may refrain from making the payment.
These can only be transferred once they are converted into legal tender money in owing digital values.
The omission of any requirement in the closing process will condition the closing of the account until its fulfilment.
Once 12 months have elapsed without having provided a valid bank account or contacting Dysopsis Limited and having made reasonable efforts to communicate and resolve said money to the registered User within that period, these balances will be donated.
The T&Cs shall remain in effect for an indefinite period, as long as the contractual relationship between DYSOPSIS LIMITED and the User exists and is maintained. Once the User requests the Closure of their account, the T&Cs will remain in effect for an additional  days.
DEATH OF THE USER
In the event of the death of a validly registered customer, Dysopsis Limited will only initiate the suspension and account closure protocol before the formal notification of the fact by third parties. In no case, Dysopsis Limited will begin the process ex officio.
Once the fact is proven, Dysopsis Limited will inform the balances in local currency and Cryptocurrencies to those who validly represent the deceased according to the laws of each country.
Dysopsis Limited will proceed to the delivery of the stored values following the applicable regulations of each country.
SERVICE FEES AND COMPENSATION
Users agree to pay the fees applicable to the Service.
All transactions are subject to fee payment, which will automatically be collected from your account to carry out an operation on the Platform.
You declare to be in full knowledge of the above, and you accept it.
If charges have been billed for Service or entries that had not corresponded, the User must contact the support area to email [email protected]
The refund will be subject to the deposit or withdrawal applicable fees depending on where the trade with fiduciary money is carried out. Click here if you have any doubts about our "Know Your Customer" (KYC) procedures.
The CryptoMarket platform supports the following order types for buying and selling of digital assets:
Market: Market orders are executed at the current market price and can take more than one order from the book to be fully executed.
Market Order: A market order means to buy or sell an asset at the market price. The market price is determined as the best available price for the asset when the order is placed.
Market Order with Stop: These orders allow users to buy or sell when the market reaches a specific price, so your order will be executed at the market price when that predefined price is reached. Stops do not use reserve funds.
Limit: Limit orders are executed according to the conditions defined in the order, as described below.
Limit Order: A limit order involves entering a price other than the market price to execute the order when it reaches that value. A limit order to buy would be a limit price lower than the market price. A limit order to sell would be a higher limit price than the market price. When you execute a limit order, these funds are reserved in your account. Limit orders are displayed in the order book.
Limit Order with Stop: Means that a limit order is created at a specific price. Once the stop price is reached, it becomes a limit order. This requires a stop order and limit order to be specified. Stop limit orders do not reserve funds and appear in the order books before they are activated.
Limit Order with Post-only: It is only placed in the order book if it is unique and is cancelled if it matches any existing order. This type of order guarantees that you will never pay the taker fee.
Limit with GTC (Good-Till-Cancelled): This instruction stipulates that a limit order must be kept open until fully executed or manually cancelled. Generally, cryptocurrency platforms have this option by default.
Limit with IOC (Immediate-Or-Cancel): These are fully executed immediately, i.e. they stipulate that any part of the order that is not completed instantly must be cancelled. Suppose you send an order to buy 10 BTC at $10,000, but you could only get 5 BTC at that strike price. In that case, you would only buy those 5 BTC, and the rest of the order would be automatically closed.
Limit with FOK (Fill-Or-Kill): These orders must be executed immediately and wholly, or not at all. Fill-Or-Kill orders are either filled immediately (and complete) or removed (cancelled). If your order was to buy 10 BTC at $10,000 and partially filled, it becomes wholly deleted.
Limit with Day Order: Keeps the order active until the end of the trading day considering the server time, 0 UTM.
Limit with G.TD (Good-Till-Date): Allows you to buy or sell a security at a specific price until a predefined validity date, where you can set the validity date of the order. This order will remain in effect until it is executed, expires, or cancelled until the validity date, considering the server time is 0 UTM.
Scaled: The scaled order is a set of multiple orders to buy or sell automatically distributed among the price range determined by the user (from the minimum to the maximum price). The quantity could have a flat, increasing or decreasing distribution. Once opened, orders become individual and are executed or cancelled independently.
Margin trading (leverage): Margin trading is a form of trading where the broker or the Platform leverages the positions you take. This is to multiply the profits you can make on your successful trades, but at the same time, it multiplies your chances of losing everything in the value of the order. The leverage levels and the interest to be paid for margin financing are available at www.cryptomkt.com/en/fees.
What is Simple? It is a Dysopsis Limited functionality that facilitates the registration of users on the Platform, allowing them to buy and sell cryptocurrencies quickly, safely, and simply.
User Registration by Simple
For you to efficiently complete the registration process in the Platform, Simple will guide you step by step until you have finished it. Please note that to make any kind of operation that involves the movement of funds -money or cryptocurrencies- from, to, or in the Platform, you must at least reach a Basic level of verification.
Notwithstanding point 2.1. above, all Users in the Basic level of verification or higher can use Simple to buy or sell cryptocurrencies.
Transactions using Simple
After your registration, Simple will assist you in buying, selling and converter processes.
Fiat currencies Deposits and withdrawals with Simple
To make deposits and/or withdrawals using Simple, you must register a bank account.
Please note that deposits and withdrawals may be subject to fees depending on the country of your bank account and whether or not you used a credit card to do the operations. More information on fees can be found here: Service Fees.
Using Simple, you will be able to choose between buying an amount of one cryptocurrency or a pack of cryptocurrencies at once.
The determination of the composition of packages corresponds to Dysopsis Limited's sole discretion. This includes, but is not limited to, what cryptocurrencies will be contained and the percentage that each of them represents in the pack.
Dysopsis Limited will have the sole discretion to maintain or not available for purchase one or more packs. These may be modified at any time, without prejudice to those that have already been acquired.
If you buy a pack, the deposit you make by way of payment will be distributed as necessary so that the percentage that must represent each cryptocurrency in the package is respected.
Whether you buy a pack or a quantity of a specific cryptocurrency, in neither case does Dysopsis Limited ensure any kind of profitability. The digital values are subject to high degrees of volatility inherent to any commodity. These changes directly affect its valuation and may even go down to zero.
Sales using Simple
Using Simple, you will choose between selling an amount or a percentage of a specific cryptocurrency or a percentage of your cryptocurrencies portfolio.
Whichever selling method you choose, the amount of legal tender you must receive as payment will be deposited into your bank account. The terms for the deposit mentioned above to be made are freely defined by Dysopsis Limited, taking into account factors such as the amount of the transfer and the country in question.
Conversions using Simple
You can choose between converting a free amount of a certain cryptocurrency to another.
Whatever cryptocurrency you choose, the amount of currency that you must receive will be deposited in your wallet in CryptoMarket of the corresponding cryptocurrency. The deadlines for the aforementioned deposit to be made are freely defined by Dysopsis Limited, who may consider factors such as the amount of the transfer and the country in question for their setting.
Purchases, sales and conversions will be made through taker orders, so they will be executed instantaneously, provided that there is sufficient liquidity in the Platform market.
For these purposes, the purchase or sale will take orders from the Market of the country of the bank account you have valid registered.
While Dysopsis Limited may show you an estimated amount of cryptocurrency you may receive for a purchase or money you may receive for sale, the amount will ultimately be determined by the price of the order (s) taken.
If you have registered more than one bank account and these depend on financial institutions from different countries, you will be able to choose the account or card that will determine the Market for the transaction, provided that such choice occurs before the purchase or sale.
When using the Platform, you declare to be fully aware of the risks associated with operating with digital assets.
For this reason, we recommend you carefully consider the market conditions and your financial circumstances before trading on the Platform.
If you have doubts about the risks associated with digital values, learn more.
The digital values are subject to high degrees of volatility inherent to any commodity. These changes directly affect its valuation and may even go down to zero.
Additionally, the decentralised digital values are not backed by governmental entities, central banks, federal reserves, or other entities or precious metals such as gold or silver.
Before carrying out any trade, you must define your strategy according to your financial conditions and particular market conditions.
Dysopsis Limited is developed through Blockchain technology from Ethereum. It is possible that due to specific technological situations, maintenance, and other unforeseen factors, services will be temporarily interrupted.
By entering and registering with Dysopsis Limited, you accept and recognise these risks as foreseeable factors related to the use of the technology. Under no circumstances is Dysopsis Limited liable for any direct or indirect damage or loss, including, without limitation, all losses, costs, expenses, loss of profits, loss of revenue or expected profit expectations as a result of the failure of the Dysopsis Limited service or from our website, regardless of the cause or period. For Argentina, the User understands and accepts that by its nature the right to revoke is not applicable to the Services, in accordance with the CCC, art. 1116.
INFORMATION, REPORTS, AND RECOMMENDATIONS
Dysopsis Limited does not provide financial advice, statements, or any guidance as information. You are responsible for determining the digital transaction value according to your financial objectives, value parameters, risk management, and personal financial situation. In case of doubt, we recommend you get advised by independent professionals.
The User’s responsibility is to pay all the taxes applicable to the Service established by their country of residence.
If one or more of said terms and conditions were declared null or ineffective, the affected users and Dysopsis Limited would do their best to achieve the same result or effect that produced the content or disposition null or ineffective.
The customer has at their disposal a Customer Service Center to contact an agent directly by email at the following address: [email protected].
CryptoBox is an open opinion platform; The opinions expressed in the chat section are the property of their respective authors.
Dysopsis Limited is not responsible for the accuracy and credibility of the opinions expressed or articles published in the opinions section and declines all responsibility for their use.
Dysopsis Limited reserves the right to delete the messages sent if they are considered inappropriate for the Site’s content or users who are consistently denounced for misuse.
The client accepts that they must always maintain, in all circumstances, respectful conduct with the entire Dysopsis Limited community. This community comprises every User who interacts with Dysopsis Limited and the support team of Dysopsis Limited. In case of breach of this obligation, Dysopsis Limited will have the right to limit its functionalities and may even suspend and terminate the account. In this case, the return of funds available to the client will be made within 7 business days.
DEPOSITS AND WITHDRAWS USING MERCADO PAGO
Mercado Pago is a payment processor that allows you to pay and withdraw money into your DYSOPSIS LIMITED account from or to the bank accounts associated with your credit and debit cards.
For deposits or withdrawal requested using Mercado Pago to be authorised by DYSOPSIS LIMITED, the following circumstances must be met:
The identification document number (DNI) and other personal data of the person or entity that owns the account in MercadoPago, including email, must match those of the account holder in DYSOPSIS LIMITED. In compliance with AML regulations, no credits or withdrawals that appear in the name of third parties or whose information does not match that of the account in DYSOPSIS LIMITED will be accredited.
The amount of the deposit or withdrawal must be in the range that corresponds to the level of verification that the User who has the account holder in DYSOPSIS LIMITED has reached.
The User who owns the account must have delivered the information requested by DYSOPSIS LIMITED, either within the framework of the standard flow of registration or creation of accounts or in the case of specific information requirements, for example, related to the origin of the User's funds.
The fulfilment of the other conditions established in the General Terms of Service of the Platform. DYSOPSIS LIMITED reserves the right to refuse, cancel, suspend, or deny payments or withdrawals made through Mercado Pago that do not comply with the conditions mentioned above.
In the case of rejected deposits due to non-compliance with the conditions of the previous clause, DYSOPSIS LIMITED will proceed to return the funds to the original Mercado Pago account from which the rejected price came.
This process may take up to 90 days, and DYSOPSIS LIMITED may require additional information and/or documentation to prove ownership of the account in Mercado Pago. If the user whose deposit has been rejected does not have an account in MercadoPago and has paid with his credit card, the latter will make the refund. If you do not have an account and have paid with a payment method other than a credit card, Mercado Pago will create a report assigned to the subscriber, in which the amount subject to the refund will be received.
DYSOPSIS LIMITED accreditation of deposits or withdrawals will occur within a maximum period of 1 business day. Mercado Pago could take up to 2 weeks to validate withdrawals in its records, depending on the type of user account on its Platform.
The deposit fee (cash-in) from the User’s account in Mercado Pago will be automatically deducted from the amount paid. This, notwithstanding the charges that Mercado Pago may charge on the transfers that precede the said payment.
The withdrawal fee (cash-out) to the user account in Mercado Pago will be automatically deducted from the amount withdrawn. On the resulting amount, Mercado Pago may charge an additional fee for the receipt of funds in their accounts and transfers after the withdrawal mentioned above. We recommend that you inform yourself about these charges before performing any operation.
DYSOPSIS LIMITED will not be responsible for any failures or delays due to the actions or omissions of MercadoPago.
For the moment, DYSOPSIS LIMITED will only authorise payments and withdrawals made through Mercado Pago in Argentina and Brazil.
It is up to the User to provide, together with his registration information, a secret password, the User being the only one in charge of maintaining the confidentiality of the same as any related information.
In case of loss or compromise of access information or the platform’s use, you must be informed immediately through our email [email protected]. This notification obligation considers any security commitment related to bank accounts registered in the Platform. Dysopsis Limited will not be liable for any damages or losses related to the omission or failures of this obligation.
Terms and conditions of the Dysopsis Limited Referral Program:
Referral Program (the "Program"): Reward program Rewards plan to consist of awarding referents and referrals, following the conditions indicated below, by making the first registration invitations on the Platform of Dysopsis Limited to third parties not registered, and by accessing the seconds to the Platform, register, and meet the requirements that each Campaign requires.
Campaign: Referral Program with limited validity to time and availability of individual prizes, published by Dysopsis Limited on its Platform, with specific conditions and rewards.
Host: A user who is duly registered with an account in Dysopsis Limited, who shares his QR Code or his personalised URL to the Referred, so that he creates his own and that, having fulfilled all the terms and conditions of each Campaign, will have the future right to receive a Prize in exchange.
Referral: Person who creates an account in Dysopsis Limited by invitation obtained by a Referrer, either by QR code or URL.
Prize: A benefit to which the Host is entitled, to the extent that the conditions of these Terms and the respective Campaign are met.
Good faith: The Programs are designed in good faith, and it is that same good faith that we expect from Hosts and Referrals. Consider that we can stop awarding the prizes if we believe that the participants act in bad faith or against the nature of this program.
Whenever Dysopsis Limited initiates a Campaign, every User duly registered and active account may participate in the Referral Program.
To obtain the benefits of the program is necessary to comply with the following requirements fully: (1) the registered User must share their QR code or personalised URL, which will be available by accessing "My Account"> "Referral Program"; (2) that the Referral is created an account in Dysopsis Limited having entered using that QR code or that URL; and (3) Host and Referrer comply with the conditions outlined in these Terms and the conditions determined by Dysopsis Limited for the respective Campaign.
In case of complying with the above requirements, the Hosts will receive the prizes in the corresponding form according to their nature. So, just by way of example, if Dysopsis Limited determines the award in XLM, they will arrive at your XLM wallets.
If the Referred is already a user of the Platform, the Host can not claim any prize for the reference.
The registration of the Referred utilising the program does not constitute any kind of exception concerning the KYC (Know Your Customer) processes that Dysopsis Limited applies.
Dysopsis Limited reserves the right to determine the term of each Campaign and its effects, assess the awards received by the Host and terminate or modify any condition of the program.
If Dysopsis Limited identifies that a Host or a Referrer attempted to make or use the program in an erroneous, fraudulent, illegal manner or violation of these Terms or the Conditions of one or more Campaign (s), it will be banned. It will no longer be able to access it. The benefits of this or the following Programs. The definition of the misuse of the program is at the discretion of Dysopsis Limited.
Without being exhaustive, behaviours indicative of misuse are considered:
The creation of additional accounts with the same identification document, name, email, or phone.
he use of bots, fictitious identities, or malicious emails.
Deliver any misleading information or that causes a nuisance to DYSOPSIS LIMITED or other people. By way of example, misleading information is understood as the one that induces to think that the operations have a guaranteed return or that which leads to an error concerning the Services provided by DYSOPSIS LIMITED.
It is not allowed to References and Referral marketing, mass distribution, or resale of QR codes or URLs, so we will not consider such references. We can not discern the will of each participant, nor do we intend to do so; however, we are committed to acting fairly and reasonably.
Also not allowed for hosts and Referral:
Informational and amateur sites.
Shared information on social networks.
By accessing our Services platform, you agree that you will not violate any law, contract, intellectual property or other third party rights or commit an unlawful act and that you are solely responsible for your conduct while using our Services. Without limiting the generality of the preceding, you agree that you will not do the following acts:
Use our Services in any way that may interfere with, disrupt, impair, adversely affect, or inhibit other users from thoroughly enjoying our Services or that may damage, disable, overburden, or impair the operation of our Services in any way.
Use our Services to pay for, support or otherwise engage in illegal gambling, fraud; money laundering; terrorism or other illegal activities.
Use any robot, crawler, indexer or other automated means or interface not provided by us to access our Services or extract data.
Use or attempt to use another user's account without their permission. Attempt to circumvent any content-filtering techniques we employ or attempt to access any service or area of our Services that you are not authorised to access.
Provide false, inaccurate or misleading information.
Encourage or induce a third party to engage in any of the activities prohibited by this section.
Deposits and withdrawals using Skrill and Neteller
Skrill and Neteller are a payment processor that allows you to deposit and withdraw money into your DYSOPSIS LIMITED account, from or to the bank accounts associated with your credit and debit cards.
For deposit or withdrawal requested using Skrill or Neteller to be authorised by Dysopsis Limited (Dysopsis Ireland), the following circumstances must be met:
The identification document number (ID) and other personal data of the person or entity that owns the account in Skrill and Neteller, including email, must match those of the account holder in Dysopsis Limited (Dysopsis Ireland). In compliance with AML regulations, no credits or withdrawals that appear in the name of third parties or whose information does not match that of the account in DYSOPSIS LIMITED will be accredited.
The amount of the payment or withdrawal must be in the range that corresponds to the level of verification that the User who has the account holder in DYSOPSIS LIMITED has reached. The User who owns the account must have delivered the information requested by DYSOPSIS LIMITED, either within the framework of the standard flow of registration or creation of accounts or in the case of specific information requirements, for example, related to the origin of the User's funds.
The fulfilment of the other conditions established in the General Terms of Service of the Platform. Dysopsis Limited (Dysopsis Ireland) reserves the right to refuse, cancel, suspend, or deny payments or withdrawals made through Skrill and Neteller that do not comply with the conditions as mentioned above.
In the case of rejected payments due to non-compliance with the conditions of the previous clause, Dysopsis Limited (Dysopsis Ireland) will proceed to return the funds to the original Skrill or Neteller account from which the rejected payment came.
This process may take up to 90 days, and Dysopsis Limited (Dysopsis Ireland) may require additional information and/or documentation to prove ownership of the account in Skrill or Neteller. If the user whose deposit has been rejected does not have an account in Skrill or Neteller and has paid with his credit card, the latter will make the refund. If you do not have an account and have paid with a payment method other than a credit card, Skrill or Neteller will create a report assigned to the subscriber, in which the amount subject to the refund will be received.
Dysopsis Limited (Dysopsis Ireland) accreditation of deposit or withdrawals will occur within a maximum period of 1 business day. Skrill or Neteller could take up to 2 weeks to validate withdrawals in its records, depending on the type of user account on its Platform.
The deposit fee (cash-in) from the User’s account in Skrill and Neteller will be automatically deducted from the amount paid. Please check our fees in Service Rates. This, notwithstanding the charges that Skrill or Neteller may charge on the transfers that precede the said payment.
The withdrawal fee (cash-out) to the user account in Skrill and Neteller will be automatically deducted from the amount withdrawn. Please check our fees in Service Rates. On the resulting amount, Skrill and Neteller may charge an additional fee for the receipt of funds in their accounts and transfers after the withdrawal mentioned above. We recommend that you inform yourself about these charges before performing any operation.
Dysopsis Limited (Dysopsis Ireland) will not be responsible for any failures or delays that occur due to the actions or omissions of Skrill and Neteller.
For the moment, Dysopsis Limited (Dysopsis Ireland) authorises payments and withdrawals made through Skrill and Neteller to any person who has a valid account on the platforms.
The CVU informed is created, managed and operated by APIPAGOS - CuentaVirtual.com on behalf of and order of CryptoMkt SA with the specific purpose of carrying out payins, collections and Refunds for its operation. APIPAGOS operates as a Payment Services provider (PSP) authorized by the BCRA with the corresponding limitations and guarantees of a PSP. More information here (spanish).
"CRYPTOMKT" S.A. DE C.V. states and declares that, prior to the entry into force of the Law to Regulate Financial Technology Institutions, it was carrying out regulated activities therein. For this reason, in terms of the Transitory Provisions of the aforementioned law, "CRYPTOMKT" S.A. DE C.V. will file the corresponding authorization request with the National Banking and Securities Commission, and where appropriate with the Bank of Mexico, in the terms established in the general provisions issued for that purpose.
At the time that "CRYPTOMKT" S.A. DE C.V. request authorization will publish by this means or the one that the law indicates for this purpose, that the request is in process, therefore the activities carried out during said period are not supervised by the competent Mexican authorities.
CRYPTOMKT ”S.A. DE C.V. will continue to carry out the aforementioned activities with the aim of providing the best and most innovative service in the financial sector.