The following are the Privacy Policies of CryptoMKT (hereinafter also referred to as "we"), applicable to all acts or registration processes, operation or in general any kind of movement that occurs or runs on the website www.cryptomkt.com and its subdomains (hereinafter also referred to as "the Platform") by its Users (hereinafter also referred to as "you").
"Personal information" or "personal data" will be understood as information related to a living, identified or identifiable person. The different pieces of information which may be collected to identify a certain person also consider personal data, including name, address, email, transaction information, and bank details. It doesn't include, on the contrary, anonymous information or that does not identify a specific user.
In that sense, we understand and respect the due diligence standard in the protection of your personal data. For this reason, we have high-level IT security mechanisms, with servers that store information in an encrypted form and firmly protected which access is strongly controlled.
It is precisely for these reasons, and those listed below, that in CryptoMKT we incorporate these Privacy Policies into the Terms of Service, so by registering on our website, you will also give your consent as if it were a single convention.
Read carefully what is explained below, and refrain from accepting if you do not agree:
CryptoMKT considers five user groups or verification tiers: observer, basic, trader, trader plus and institutional. Upon this depends the amount of information we request in the "My Data" section at the time of registration or its subsequent phases, without prejudice to always reserve the right to request additional information later.
Without being a restrictive list, among the data, we can request, collect, verify and store are: name and surname, number and copy of the identity document (valid and unexpired), nationality, profession, telephone number, address, email, bank account number, invoices or utility bills, among others.
CryptoMKT will always have the right to confirm the information provided verifying with public entities, public or private databases, specific companies, or requesting images or instant or digital photographs, for which the User expressly authorises us. The information obtained from these entities will be processed confidentially.
Whenever you log in to the website through your account, you expressly agree that CryptoMKT has access to all the information regarding with that account, including interests, likes, contacts, trends and any other content hosted on it.
Also, when you use the CryptoMKT services, we collect and store information that we automatically receive from your computer, phone and other devices. This information may include the URL from which the users come (whether or not they are on our website), what URL they access next (whether or not they are on our site), what browser they are using, and their IP addresses. Also, the visited pages, searches done, purchases or sales, among other information that may be stored and retained. This information is collected fundamentally to provide statistical data on the actions and search patterns of our users.
If a person sends us correspondence, understood in a broad sense, that contains personal information, whether or not a user, we will always have the option to collect and store such information, including email, or to discard it.
We will never request, by any means, passwords to access your bank accounts or your account on the Platform.
Our primary purpose is to collect information to provide a safe, efficient and personalised service. In general, we use personal data to create, develop, operate, deliver and improve our services, content and advertising.
We may use personal information in the following ways:
EU residents: For all the above points, excluding the first, we processyour data based on our contract.
EU Residents: In accordance with the GDPR, we process your personal information to comply with our legal obligations.
EU residents: we process this information to satisfy the legitimate interest of CryptoMKT, as indicated above.
EU residents: we process this information to satisfy the legitimate interest of CryptoMKT, as indicated above.
EU Residents: According to the GDPR, we process this personal data to satisfy the legitimate interest of CryptoMKT, according to what has been indicated before.
EU Residents: According to the GDPR, we treat this personal data based on your consent.
We will not use your personal information for other purposes than those we have indicated here without your permission. In the future, we may request your authorisation to share your personal information with third parties. You may refuse to share your information with those third parties or refuse to be used for purposes other than those you initially accepted. If you choose to limit the use of your personal information, some features of the CryptoMKT Platform may not be available to you.
We may obtain information about you from third parties databases, as required or permitted by applicable laws. For instance, we could get it from public databases, from third parties that provide identity verification services, from marketing partners, and from social media platforms.
Regarding the public databases and third parties that provide identity verification services, we obtain information from them to verify your identity. In turn, these third parties use a combination of government records and public information. This information may include your name, address, job or occupation, public employment profile, banking history, your status in any list of sanctions created by public authorities, and other relevant data. The sole purpose of this is to comply with our legal obligations, such as the prevention of money laundering.
According to the GDPR, our legal basis for this is to comply with our legal obligations. In some instances, we may process additional information about you to verify that our Platform has not been used fraudulently or for other illegal activities. In those cases, the data processing is necessary for CryptoMKT as it allows us to fulfil our contract with you and with other Users.
If you use your CryptoMKT account to transfer digital assets for the purpose of trading or buying goods or services, you or we may also provide the seller with information such as your address, name and/or email to assist in your transaction with him. The seller, however, is not authorized to use this information to promote their services, unless you agree. If your transaction with the seller fails or later becomes invalid, we will inform you that it was not successful. To facilitate the resolution of disputes, we may provide the buyer with information about the seller's address, for the respective return of the goods.
Regarding the transfer of digital assets between a User and a third party that is not a User, this third party may share information about you, such as your email address or your telephone number, which will be used to inform you that the transfer has been sent or been received by the third party. We may use this information to confirm that you are a CryptoMKT User, to verify that digital asset transfers are enabled, and to notify you that you have already received the digital asset as a result of the transfer. If you ask us to certify that you are a CryptoMKT customer before a third party, we will do so. If available, you can also choose between sending or requiring a transfer of digital assets from your email. In this case, your username will be used to notify the other user of your action, by email.
If you authorise one or more third-party applications to access your CryptoMKT account, the information you may have given us may be shared with those third parties. Unless you provide a broader authorisation than these Policies allow, it is not permitted for third parties to use this information for purposes other than facilitating your transactions using the CryptoMKT Platform.
We understand how important your privacy is, and that is why CryptoMKT maintains (and requires its servers to keep) physical, technological and administrative safeguards to protect the security and confidentiality of the personal data that you provide to us.
We may store and process all or part of your personal and transactional information, including certain payment information, such as your bank account number, in the countries of the world where our servers are located. We protect your personal data maintaining physical, electronic and procedural safeguards to comply with applicable laws and regulations.
For example, we use computational safeguards such as firewalls and data encryption. Likewise, we control access to our offices and files, and we only authorise access to personal information to those who are part of the CrypoMarket Team that require it to comply with their working or contractual obligations.
However, we do not guarantee that the loss, misuse, unauthorised acquisition or alteration of your information will not occur. Please consider that you play a fundamental role in the protection of your personal data. When you register on the Platform, it is essential that you choose a sufficiently long and complex password and please don't disclose it to third parties. You must notify us immediately if you notice any unauthorised access or use of your account has occurred.
CryptoMKT can not assure or guarantee the security or confidentiality of the information you give us or that you receive from us through wireless internet connections, including email, post mail or phone numbers.
You are entitled to review, correct or amend your personal information, or to delete that information when it is not correct. You could do this at any time by entering in the "My data" section of your account. Without prejudice to this, for reasons of security and legal compliance, if we notice that you may have committed fraud or have committed an act that could be classified as illegal, we will keep the information you gave us initially.
You have the right to access the personal information that you have given us according to the European Union GDPR and some other related data. You may also require wrong data to be corrected or deleted.
You may object to the use of your personal data for advertising purposes at any time, and you may object to the processing of all or part of your personal data, requiring that all or part of it be removed in some other circumstances.
We store our users' personal information securely during the life of your CryptoMKT account. We only maintain your personal data as long as it is necessary for the purposes for which it was requested or obtained, including those to comply with legal requirements. Consider that the obligations of retention of information vary according to the jurisdiction in question.
If CryptoMKT suspects or is certain that a registered user is under the age of 18, it will proceed to block the account and will not be allowed to buy or sell digital assets and will not be allowed to make deposits or withdrawals. Please let us know if you know of any individual under the age of 18 who is using our Platform so that we can take action regarding your case.
Our servers can store, transfer or perform other similar processes on your personal data in countries outside of your country of residence. For this reason, our contractual relationships with them always contain confidentiality clauses that allow us to safeguard your information.
When you access our page, content, app or in general to the CryptoMarket services, we or the servers with whom we work can install small files, called cookies or pixel tags, on your computer or device. We use these technologies to:
We use three kinds of cookies. Some that are activated when you access the website or its content, which expire and have no effect once you close your session or close your browser. Others are permanent, which are installed in your browser until you delete them or they expire. The third type, called "Flash cookies", help protect the security of your account, detect irregularities within our duty to help prevent fraud, and endorse our page and services.
We also encrypt our cookies so only we can interpret the information they store. You are free to reject them if your browser allows it, but this could interfere with the use of CryptoMarket services. The help section of most browsers provide instructions on blocking, deleting or disabling cookies
You could find cookies or pixel tags from CryptoMarket on websites that we do not control. For example, if you enter a web page created by a third party or use an app developed by a third party, there may be cookies or pixel tags localised by that website or app. Likewise, these third parties can locate cookies or pixel tags that are not subject to our control and whose use is not covered by the CryptoMarket's Privacy Policies.
If you are a resident of the European Union, CryptoMKT Chile, Argentina, Brazil and Spain are responsible for the processing of your personal data. In this quality, these entities determine the purposes and means for the treatment of information
Our legal bases according to the EU GDPR are described above in the sections "how your information is used" and “Information about you that we obtain from third parties”. If you consent, we may process your information to comply with our legal obligations, obligations arising from the contracts registered with you, or to satisfy legitimate interests of CryptoMKT, such as protecting our property, rights, security, our Users or others
If you are a user residing in the EU, when it comes to advertising, we will contact you only by electronic channels. If you do not want us to use your information for this, please click "stop receiving our emails", located at the end of the email that we send you or contact us through [email protected] The concept of advertising may include any communication addressed to you for the sole purpose of promoting products or services.
Residents of the EU have the following rights, which can be exerted through [email protected] so that we can consider your application under the applicable law.
If we have made your information public and we are forced to eliminate it, we will do so taking into consideration the available technology, the cost of implementation and what are the reasonable measures to inform third parties that you have requested to delete links, copies or reproductions of your personal information. Applicable data protection laws limit this.
Should you have any queries, complaints, comments or suggestions regarding these Privacy Policies, your rights and obligations resulting from them, we invite you to contact us through